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Younger Toyota - Service Center

Hagerstown, MD

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645 Reviews

645 Reviews of Younger Toyota - Service Center

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March 05, 2011

Jason was very helpful with the service on my truck. They did the repair in a timely manner and was ready when promised. They had to order another part that was defective and will have it installed whe More

by yorkiedad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Neiderer - service writer, Anthony - mechanic
March 05, 2011

Jason was our service advisor. This is the second time I've interacted with him. He is friendly, professional and he treated me with respect when he answered some of the questions I had. The dealership More

by twylahjean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
March 04, 2011

My vehicle was not ready on time, however Dan was quick to work on a solution so that I was not inconvenienced. I appreciate his extra effort to be sure my experience was satisfactory. I work in Hunt val More

by cand1da
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Jillian @ enterprise
February 26, 2011

N/A responses are because there was no real work done other than troubleshooting and coming up with the most likely problem. No cost at this time until the actual work is performed. Unfortunately with th More

by ezgoing
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Merriman
February 25, 2011

i always seem to have a good experience at Younger. i always seem to have a good experience at Younger. whether it is for sales or for servicing. the waiting room is very amiable, whether i am reading More

by kgordon80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
February 25, 2011

I just told a friend that I get better service from the folks at Younger Toyota than I do from my personal physician. From email notices about service due (which I like) to the friendly way that I was rece More

by perkssonny9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
February 23, 2011

Work was done promptly and at the agreed price. I enjoy working with this dealership very much. The waiting area is very welcoming. Scheduling is accomodating. All dealings have been positive. Customer ser More

by angletin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
February 19, 2011

We had our 25,000 Camry service. The shop staging area was clean and very busy, good for business. The service advisors were active, friendly and efficient. The waiting area is wonderful. I had a good boo More

by marilou_barratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereasa Harbaugh, Teresa Harbaugh
February 19, 2011

After picking up my car yesterday and being told they are sure it is 98.9999% fixed, My car is not fixed. Still making high pitched whistle sound when doing 65mph+. Did not do this over summer but seems to More

by kellydeardorff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 22, 2011 -

Younger Toyota responded

Kelly, Let me get with Jason on this again. I hate to hear you are still hearing this. It's not always easy to ask our technicians to drive over the speed limit in a customers car. Dave Carroll General Manager Younger Toyota

February 15, 2011

The service was performed quickly and it was quite convenient in terms of dropping the car off and minimal paperwork. The waiting area and food provided is comfortable. I have found that making an ap More

by karyberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
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