Back

Younger Toyota - Service Center

Hagerstown, MD

not yet
rated
645 Reviews

645 Reviews of Younger Toyota - Service Center

Sort by
December 11, 2012

Rhonda Green- Stanbaugh went out of her way to see my Toyota Tundra was repaired to my satisfaction, Thanks for a great job and a smooth repair experience. More

by ttttttttttttttttttttttttttttttttttttttttttttt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

I'm glad Rhonda exceeded your expectations, she's the best. Look forward to seeing you in the future. Thanks, Dave Carroll Gen. Mngr

December 08, 2012

I came in with a problem replacing the low beam headlight on the passenger side. Following unsuccesssflul attempts to install a new bulb they had to take out the entire headlight assembly to discover the pr More

by Michael Wallinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the names of the service personnel other than the service manager.
Dec 28, 2012 -

Younger Toyota responded

I'm glad to see they took very good care of you, we appreciate you keeping us in mind for future business. Thanks, Dave Carroll Gen. Mngr

December 07, 2012

I had a 8:00 AM appointment for an oil change. I was there two hours. Totally uncalled for to spend that much time for an oil change. I know I have free lifetime oil changes but I will pay for the oil t More

by rjswood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

Please accept our apologizes, We should never take 2 hrs for an oil change. We hope you give us another opportunity to do regular service for you. Please let me know when you visit again. Thanks, Dave Carroll Gen. Mngr

December 03, 2012

Overall, we have never had any issues with Younger. However, my compliant is still the fact that they use they free car washes for life as a selling point and then they always have an excuse why it can More

by runkles03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2012 -

Younger Toyota responded

Sorry for any unclearity with maintenance schedules or coverage. If you would like to contact us, we would be more than glad to review it with you.Also good news on the horizon, we have a new car wash coming in January. Hopefully that will eliminate issues in the future. Thanks for your feedback, we always appreciate the info to improve. Dave Carroll Gen.Mngr

November 28, 2012

Younger really knows how to treat their customers! They have a great waiting area - comfortable, many different options of ways to spend your time while you wait, and even snacks/drinks to enjoy for free. More

by sm31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 22, 2012

I was not made aware, when I made the appointment, that the employee I requested would not be available at the time of my appointment, and therefore, I waited an hour before service was begun. However, ha More

by ampoole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 20, 2012

Rhonda provided excellent customer service. She arranged to have my spoiler painted before I brought in my car so I had a shorter wait time, and she worked around my work schedule. The paint was a perfect More

by isis7503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 19, 2012

I have dealt with the service department at Younger before and they have always been very courteous. A day before a work trip to Richmond VA, I called in to see if there was any openings for an oil cha More

by Jdorrier54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaver
November 13, 2012

I gave quality of work and customer service a bad mark for the following reasons. It took almost 2 hours to do oil change and tire rotation thought that was too long no body came out to explain anything h More

by joe.boward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa Harbaugh
November 08, 2012

I needed service for my 2005 Prius and I was given an appointment that was convenient for me. My car was serviced on time and was ready at an reasonable time. It was also washed and had paper mat on th More

by vamcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
...
7
...