Younger Toyota - Service Center

Our car was towed in and we didn't think that it was the battery, BUT, sure enough it was; and Rhonda caught us before we left to have us stay and she would get someone to put the battery in our car so that battery, BUT, sure enough it was; and Rhonda caught us before we left to have us stay and she would get someone to put the battery in our car so that we wouldn't have to make another trip the next day to pick it up. Kudos to Rhonda Green!! More

As always, an outstanding job. They always treat my new tundra as if it were their own I would recommend them to everyone I know, if they are looking for an excellent vehicle or great service. Paul tundra as if it were their own I would recommend them to everyone I know, if they are looking for an excellent vehicle or great service. Paul More

Time frame's provided were not accurate-when a remtal car was provided it was late and a car that was different than promised. The battery was serviced but two days later was dead and had to be replaced by was provided it was late and a car that was different than promised. The battery was serviced but two days later was dead and had to be replaced by AAA because the car would not start. ( I did contact jason on the day after and he promised a $50 credit for the future but he has not confirmed it although he said he would). I have had my car serviced at Younger many times and I would guess that at least half the time it is promised to be ready, it is not, and has caused me to miss business appointments. The service advisor is always very apologetic but the practice of not providing the car when promised seems to be systemic at Younger? I have owned Toyotas since 1980 and plan to continue to buy them but I doubt very seriously I would do so at Younger and even though it will be an inconvenience I guess I am going to have the car serviced somewhere else in the future. If this was the first time I had these problems I would understand that some times problems occur but i have made a point of sharing with the service advisor that it has been a problem and whomever it is always promises that ti won't happen again but it does and I believe that they think an apology is adequate for a customer to keep coming back. More

I engt in for routine service which was done promptly and well. Theresa and the staff made it go very smoothly. I would recommend them to anyone well. Theresa and the staff made it go very smoothly. I would recommend them to anyone More

I want to thank Younger for the service you gave my Prius this month. There is no other automotive center that I trust like Younger Toyota; the customer service is always excellent. Toyota has a superior pro this month. There is no other automotive center that I trust like Younger Toyota; the customer service is always excellent. Toyota has a superior product and should be proud to have Younger as one of their dealerships. Jason Neiderer goes above and beyond for us, as I am sure he does for all of his customers. The entire Younger team makes it easy for us to have our car serviced. I appreciate their honesty and their work quality; the work is always outstanding compared to the other dealerships I have dealt with. They will continue to receive my business! More

Very friendly. Quick service. Comfortable waiting area. Very friendly. Quick service. Comfortable waiting area. Convienient hours. Made you feel important. I called and was able to get a service appointme Very friendly. Quick service. Comfortable waiting area. Convienient hours. Made you feel important. I called and was able to get a service appointment the same day. More

This was my first service (5,000 miles). Ben was polite and helpful in answering my questions. He explained what would happen with my next visit (10,000 mile check up). and helpful in answering my questions. He explained what would happen with my next visit (10,000 mile check up). More

My service appointment was scheduled at 8:00 am, and I was the second person to arrive at the right garage door entrance and was checked-in about 8:00am or so. I asked NOT to have my car washed as I was was the second person to arrive at the right garage door entrance and was checked-in about 8:00am or so. I asked NOT to have my car washed as I was in a hurry and the service advisor confirmed my request, as there was only one person able to wash cars that day. The scheduled service, (younger for life and an engine coolant replacement was on the original service call, I also asked about a transmission fluid replacement. The technician told me that it was fine and yes, there is not a set interval for its replacement. We agreed it was not necessary. Bill Martin my salesperson noticed that it’s a long time to have your car serviced and noted (shouted) that to the service writer! Unfortunately I wasn’t called until almost NOON!!! Yes, I payed for me service at 11:52 am (I have my CC receipt to confirm the time and departed shortly at 12:08 pm. As far as the coolant service, for $141.44 – 10% (100K mile club) discount or $130.93 is perhaps on the high side as a price level that Pohanka or Karen Radley charges for my Acura, but the technician was informative and seemed to do a great job. I’m not sure of the additional reason for delay, but I did notice that my windows had streaks on them and ascertain that my car may have ended up in the car wash queue. Again 4 hours to do the basic inspections, oil and coolant change it too long. Perhaps there wasn’t internal communication with the technician. Also I noticed the mileage in 199558 and 19656- Hmmm- that can be correct as that’s 98 miles… Thank you for asking, Sincerely, Tom Vandell More

We brought our car in for body work due to an accident and ended up negotiating the trade/purchase of a used car. Every department we have worked with, during this experience and in the past, from service and ended up negotiating the trade/purchase of a used car. Every department we have worked with, during this experience and in the past, from service, sales and all the way up to the General Manager has always been easy and pleasant. There is no high pressure sales and you feel that each person takes the time to satisfy your specific needs. We have purchased in the past and plan on staying a long time customer in the future. More

I love Younger! My recent Toyota purchase was by far the best car buying experience I've ever had. From our initial visit, through the buying process, and the few maintaince appointments we've had already, best car buying experience I've ever had. From our initial visit, through the buying process, and the few maintaince appointments we've had already, everyone we have come into contact with has been very friendly and helpful. For the first time in my life I don't dread going to the dealership! You definitely have a customer for life!! :) More