Zeigler Chevrolet

They are very kind and friendly. I am very happy, can get a good new car. I am very happy, can get a good new car. More

Friendly, very helpful , and explained in detail what needed to be done. I was very satisfied needed to be done. I was very satisfied More

Was interested in a ‘16 X5. After inquiring about it a week ago I’ve received about 20 texts, at least 10 emails, several phone calls from different people and a gazillion voice After inquiring about it a week ago I’ve received about 20 texts, at least 10 emails, several phone calls from different people and a gazillion voicemail messages. I was told the vehicle was in pristine condition in and out. I wasn’t happy they weren’t able to provide me with a copy of the window sticker. I’ve yet to have a dealer not send me a copy of that sticker. We decided to take the hour drive today to look at the vehicle. I gave them a heads up and was told they’d get the vehicle ready for us . When we arrived we saw It was parked outside, doors unlocked so we checked it out. The exterior was in pretty good condition. However, the interior was pretty beat up! The front leather seats were worn, scratched as was the center console. Also the dashboard cover on the drivers side was bubbling and coming apart. The worst part about a gallon of water on the drivers side floor. It’s obvious there was some type of leak going on for a long time that nobody did anything about. My guess is this was the reason for the damaged dash cover as there were water streaks on the side of the dashboard. When we went to leave we told the 4 sales people standing outside chatting, playing on their cell phones, that “someone should remove the gallon of water from the X5.” One of the guys said the window must have been left open when it rained. He must have thought I was dumb! Anyways beware of this place. We also learned the vehicle was at other dealers and it appears they purchased it from Vroom. I’ll never do business with a Ziegler dealership after this terrible experience!! Also, after reading a lot of other reviews I can understand why they have the reviews turned off on their Facebook page!! More

My horrible experience is beyond the character limit to post, so: lies, incompetent employees, and horrible treatment. In summary, multiple little things after very deceptive marketing and listing on their post, so: lies, incompetent employees, and horrible treatment. In summary, multiple little things after very deceptive marketing and listing on their site ended up with me still upset about the whole experience and feeling it was a waste of my time and money. Absolutely no little things, like a gas card for driving 3 hours round trip were made at all that may have made the horrible experience somewhat better. I would never recommend anyone go here unless you expect their website “Zeigler price” to be well under what you will get and for incompetent service. I’m not interested in hearing excuses for why each of the things happened, and don’t expect any real solution to come of this, I just hope it gives someone else a heads up before going here. To top it off, yes even more that was messed up. Over two weeks later I get home to a FedEX final attempt (also first attempt) at delivery for papers from the dealership. As they elected to pay to ship and require a signature, and big surprise I wasn't home at 9AM on a weekday, while most people are at work, and I have to be to pay for the horrible mistake I made in purchasing from Zeigler. I had to drive 40 minutes to town and back to pick up the package from them. To my complete shock there was a check back for taxes and registration fees and a letter with another blatant lie stating since I agreed to register at my local DMV. The dealership was to take care of all this. They can't even do the basic duties now and sent me off already angry and now ruining my life even further. In addition, I notice on the retail purchase agreement another almost $400 in fees they didn't need to charge and are proving even more I really messed up in choosing them, I wish I would have walked out, nobody knows what they're doing on any level, or they would have told me that day they couldn't register my vehicle in WI. Again, no apologies or attempt to make the situation any better were made even when they got the calls from me. Worst dealership experience ever. More

Everyone is incredibly rude, send your team to customer service training as they desperately need it!! service training as they desperately need it!! More

David Escobar is the man, Bought my 2023 Sierra 3500 DRW from him and he made the process quick and worked with our budget. I appreciate all the help and hope to be back soon to purchase a ZL1 for my son. from him and he made the process quick and worked with our budget. I appreciate all the help and hope to be back soon to purchase a ZL1 for my son. More

ALL CRAP DEALERSHIP , LIKE TO MARKUP THE CAR WILL ADD ON'S BUT THERE WAS NO ADD ON TO THE CAR..TODAY SAY ONE THING AND THE FOLLOWING DAY SAY ANOTHER THING..I WOULD GIVE THEM A NEGATIVE IF I CAN ..PPL STA ON'S BUT THERE WAS NO ADD ON TO THE CAR..TODAY SAY ONE THING AND THE FOLLOWING DAY SAY ANOTHER THING..I WOULD GIVE THEM A NEGATIVE IF I CAN ..PPL STAY AWAY FROM THIS PLACE THEY WILL DO WHAT THEY CAN TO MAKE MONEY FROM YOU ...IF THEY CANT THEN THEY WILL GIVE YOU xx ..THAT THEY CANT SELL..I BET ALL THOSE 5 STAR REVIEWS ARE FREINDS AND FAMILY THAT THEY ASK TO TYPE UP... More

Like everyone else here, I had a bait and switch experience. Their website had a very clear price listed. In the small print on the website it said special pricing was available to all.. it was a n experience. Their website had a very clear price listed. In the small print on the website it said special pricing was available to all.. it was a new car, and their price was $1.5k under MSRP which is slightly better than our local dealer. I called up to talk to a salesperson to get an out the door price and they said to come in and they can write up the actual fees. I went in the next day for a test drive. I told the salesmen I saw the ad for the specific vehicle I wanted. When he came back with pricing, it was $10k over MSRP with market adjustments. I told him I came in there specifically because their website said this was the price and no strings attached. He said no, that was wrong.. I stood my ground and said for a second time, no this is wrong, you advertised this pricing.. he again said that pricing is wrong.. i showed him the screenprint of the website on my phone and again he said there was nothing he could do.. at that point I was done, so I stood up and said thank you for your help I'm going elsewhere.. he looked at me with shock in his face like nobody else has not engaged with their games. I walked out of the dealership, and then they proceeded to call me that evening. I let it go to voicemail but they kept calling. So getting sick of seeing the phone ring i finally picked up.. it was the manager himself called me and said he would do whatever to make it right. I specifically told him there is nothing you can do because you broke the trust. I told him to take me off their followup list and not to contact me.. they did not listen and then called me a few more times the following week obviously tone death to my utter disgust with them. My original salesmen. Called me the following Saturday morning at 830 am saying he had improtant info.. i cut him off right away and told him I ended up buying a different car from another dealership that honored their advertised pricing and didn't try and play games.. Stay far away from this place!!! I feel really bad for all the people that get swindled by this dealership which is why I feel it's my civic duty to report them!! More