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Zeigler Chevrolet

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.4
1,260 Reviews
Thank you for making your way to Zeigler Chevrolet - Schaumburg, Llc, your certified Chevrolet dealer serving drivers throughout Schaumburg and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Zeigler Chevrolet - Schaumburg, Llc in Schaumburg today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (847) 908-2450.
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1230 E Golf Rd

Schaumburg, IL

60173

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Showing 1,260 reviews

August 17, 2023

Everybody at the dealership was friendly and everything about the car buying experience went smoothly and I would recommend them to anyone. More

by JOE.THOMAS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Odeh
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Aug 21, 2023 -

Zeigler Chevrolet responded

We are so happy that our staff was kind & helpful on your visit! We would not be the dealership we are today without wonderful customers like you!

August 15, 2023

They are always very friendly and courteous. They offer a clean waiting room and shuttle service when needed. More

by bryk4101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!

August 13, 2023

Great service. Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car. More

by Dorota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
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Aug 14, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate your business! We are thrilled to have such amazing customers like you!!!

August 12, 2023

every time is pretty much the same, friendly, professional people who do things right the first time. More

by cjkdean
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Bill Protas
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Aug 14, 2023 -

Zeigler Chevrolet responded

We are so happy that service was able to help you out today!! Thank you so much for choosing Zeigler as your vehicle destination!

August 11, 2023

Yesterday I attempted to purchase a vehicle and they would not allow me to purchase the vehicle unless I paid for one of their add-on packages. I was in the dealership for over 7 hours and left without More

by Highly upset
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Darius Shams
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Aug 11, 2023 -

Zeigler Chevrolet responded

Hello! We would like to personally talk to you regarding this issues, and we want to dig deeper to see what happened on your visit. We are terribly sorry for any inconvenience. Zeigler as a company do not force anyone to buy anything, and would like to look further into your experience with us. Could you please call our customer relations director, Tristen, at 630-349-5300

Aug 11, 2023 -

Highly upset responded

My experience yesterday is completely contrary to the statement, "Zeigler as a company do not force anyone to buy anything." I was told verbatim that I could not purchase a vehicle unless i purchased a $4800 add-on. I spoke with another customer at the dealership who also had the exact same experience. To add insult to injury, i was later informed that my interest rate was not solely based on my credit score (which is excellent), but it would only be lowered if i purchased a $3500 insurance package. I spent over 7 hours at this dealership and was lied to on multiple occassions, i received conflicting information between the sales rep and the general finance manager, there was no transparency regarding mandated add-ons, and there was also no transparency about there being a deposit/hold on the vehicle i intended to purchase until after i test drove it and informed them i did not want to purchase any add-ons.

Aug 11, 2023 -

Zeigler Chevrolet responded

Could you please call me at 630-349-5300, so we can resolve this situation. I would like to figure out what happened on your visit, and make this correct.

Aug 14, 2023 -

Highly upset responded

Hi Tristen, I spoke with you over the phone and expressed how infuriated i was at your dealership. To add even more insult to injury, you offered me $4000 more for the vehicle. On August 10th, the vehicle was listed for $25,460 and when you called me the day after, you offered me the vehicle for $29,127. (Over $2000 above market value). You then had the audacity to tell me that this was a good deal and that I should take it. If your way of problem solving is done by charging me over $4000 more for a product less than 24hrs after I came in, then you and Zeigler of Schaumburg are even more unethical that i originally thought.

August 09, 2023

This is the 3rd vehicle my wife and I have bought from Zeigler Chevy. We have worked with Chuck each time and he makes the entire process seamless! Chuck & the entire Zeigler Chevy staff is very professio More

by NIKKI.VALERIO89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Odeh
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Aug 09, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We are so happy that chuck could help you find the perfect vehicle! We cannot wait to see you again in the future.

August 09, 2023

Jason was very transparent. He wanted us to leave happy and sell a car. Did we get the best deal? We got a nice car. Everyone was pleasant and helpful. More

by susanjon76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim - for the paint protection, etc., and ? the man who did the extended warranty., Jason Schook
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Aug 14, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review!! We greatly appreciate your business! We are thrilled to have such amazing customers like you!!!

August 08, 2023

Had a issue but Ms Trotter made in right at the dealership I will buy here again More

by quincycole8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Delazio
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Aug 08, 2023 -

Zeigler Chevrolet responded

Hello Quincy, We have tried to reach out to you about your experience with us, and we have not received a call back. Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300.

August 08, 2023

Quick and easy. We got there early on a Saturday they took us right away. More

by feistyfiesta16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! We would not be the dealership we are today without wonderful customers like you!!

August 06, 2023

Son personas amables exelente cervicio he tenido el mejor servicio Chevrolet de schamburg gracias por las personas amables More

by amezcuamaria906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Zeigler Chevrolet responded

¡Muchas gracias por tu increíble reseña! Apreciamos mucho su negocio

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