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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
397 Reviews

397 Reviews of Zeigler Chevrolet - Service Center

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December 06, 2023

Very unprofessional. Several mistakes were made when I bought the car. I'm ignored and forgotten while waiting there for an oil change. The seating area is very uncomfort More

by hsuzanne5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott in service, DAS Reputation Management
Dec 07, 2023 -

Zeigler Chevrolet responded

We deeply apologize for any inconvenience. Please reach out to our customer relations director, so we can help resolve this issue. Her number is 630-349-5300

December 06, 2023

Thank you very much for your service. - Your service was very professional and effective. - Many thanks for the time and effort you spent on your service. More

by TTRISHAJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business & look forward to servicing your vehicle again in the future!

December 05, 2023

Richard and Kaitlyn were fantastic. From the ease of setting appointment to the courtesy shuttle everything was perfect. All the work was done on time and exactly as promised. More

by Joe Jams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn
Dec 07, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business & look forward to servicing your vehicle again in the future!

December 04, 2023

Rich called me and told me exactly what needed to be done on my car and how much it would cost. It took a little longer than originally thought to fix, and Rich called as soon as it was done. More

by tn214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business!

December 04, 2023

I got an oil change and it was quick. They were also very friendly and accommodating while I waited. More

by Itzy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you for sharing your story! We greatly appreciate your business! We look forward to seeing you again soon.

December 03, 2023

Unlike the sales staff, the service team knows how to take care of it's customers. The bill was a shock though. $149 for an oil change and new wiper blades seems excessive. I will be getting wiper blades More

by teacherof2nd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business!

December 02, 2023

Rich is the best, he answered all of my questions and explained everything in detail down to cost and everything. Will definitely continue to do business with this company. More

by DFletcher3634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business!

November 30, 2023

Rich was great, however if I didn't check my rear hubcap it would have fallen off. It seems to be an ongoing problem since it's happened before, so now I always check before I leave the lot. Rich came out a More

by HHILLER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business!

November 30, 2023

Service Manager Rich and his staff are absolutely awesome!! Only complaint is Danny (female) sales person calling me on phone while I was sitting in waiting area trying to get me to do estimate for More

by s.chacon66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you for sharing your story! We greatly appreciate your business! We look forward to seeing you again soon.

November 30, 2023

I took my Trax in for oil change and tire rotation. They did a good job but it took 2 hours for them to get it done. I was surprised at the lengthy time since I had an appointment. More

by angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who worked on it.
Dec 04, 2023 -

Zeigler Chevrolet responded

Thank you for sharing your story! We greatly appreciate your business! We look forward to seeing you again soon.

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