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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
400 Reviews

399 Reviews of Zeigler Chevrolet - Service Center

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March 24, 2025

I brought my Traverse in for an oil change and airbag recall on 3/21/25 It was also recommended that I get a new battery and cabin air filter. The oil change was done, but the recall is awaiting parts. I More

by seeker2
Recommend Dealer
No
Employees Worked With
Ervin Vega
Mar 25, 2025 -

Zeigler Chevrolet responded

Hello, Your feedback is very important to us here. I would like the opportunity to speak with you about your recent experience with our Service Department regarding a coupon and the cost associated with the battery and filter replacement service for your vehicle. It would be much appreciated if you would kindly contact me directly at your earliest convenience. Thank you, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 22, 2025

I highly recommend Zeigler Chevrolet to anyone looking for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars. More

by Lexyb_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Zeigler Chevrolet responded

Thank you for the recommendation and kind words about our service at Zeigler Chevrolet. We look forward to helping you again in the future.

March 21, 2025

Thanks for great service was a little upset about having to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles More

by molman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for sharing your feedback. We are glad to know that you were provided with great service, and if you would like to discuss your review further regarding oil changes, please contact us. Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 21, 2025

When I say Erwin Vega did an excellent job. He followed up and kept my husband and myself in the loop. He Provided accurate reliable service. Kudos to Erwin More

by Tansheg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erwin Vega
Mar 24, 2025 -

Zeigler Chevrolet responded

Thank you for your kind words. Our team is glad to know you had a positive experience at Zeigler Chevrolet.

March 15, 2025

I am always very satisfied with the work performed by your dealership! Thank you for your terrific service! More

by dmattson6646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Zeigler Chevrolet responded

We’re grateful for your satisfaction with our service. Thank you for choosing Zeigler Chevrolet.

March 12, 2025

Dealership did a good job fixing my truck. They washed it gave it back to me. The weight wasn’t too long. More

by skoobey66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Zeigler Chevrolet responded

Glad to hear you’re satisfied with your truck repairs and service at Zeigler Chevrolet. Appreciate the feedback.

March 08, 2025

Rich Garland was excellent in getting my car fixed. He went out of his way to get it done correctly and quickly! More

by danptravers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Zeigler Chevrolet responded

We're pleased our team was able to assist with fixing your car quickly and correctly. Thanks for choosing Zeigler Chevrolet.

March 02, 2025

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was complete More

by JIM.GALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

JIM.GALE1 responded

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was completed at the price estimated and at the time promised. It was a pleasure working with Rich. Thank you Jim Gale

Mar 03, 2025 -

Zeigler Chevrolet responded

Thank you, Jim. Our team is always committed to providing excellent communication and service. We're glad the process went smoothly for you at Zeigler Chevrolet.

February 28, 2025

Excellent customer service and attention to detail. Care for their customers. Great service and timely communication. More

by evan.moy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Zeigler Chevrolet responded

Thank you for your kind words about Zeigler Chevrolet. We wish you well.

February 28, 2025

Was sold a 5 year old Equinox with no auto manual, one bad key less fob that cannot be copied and given a thumb drive for paperwork that does not work on my laptop. Salesmen and service dept of zero help. More

by willson.margie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Tortorello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Fioravanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for informing us about your experience with our Sales Team. When you have an opportunity, I would sincerely appreciate the chance to discuss your feedback regarding a Chevrolet Equinox you purchased, as well as the level of customer service you have received. Please reach out to me at your earliest convenience. Best, Resad Rick Botic General Manager Zeigler Chevrolet of Schaumburg 1230 E Golf Road Schaumburg IL 60173 RickBotic@zeigler.com Mobile 773-304-7720