Zeigler Chrysler Dodge Jeep RAM
Schaumburg, IL
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Ziegler service will hold your vehicle hostage for days without updating you. If you call them, they will plead ignorance and say “I’ll leave a post it note, I don’t know what to tell you” Bottom of the ba without updating you. If you call them, they will plead ignorance and say “I’ll leave a post it note, I don’t know what to tell you” Bottom of the barrel Service Advisors. Will never return More
Chuck Christos is the very best! Very pleasant to work with - explains everything in a way you can understand it. This is the dealership to go to. Ask for Chris! Very pleasant to work with - explains everything in a way you can understand it. This is the dealership to go to. Ask for Chris! More
Steve's communication was excellent throughout my shopping experience with Zeigler. Other dealerships seemed to forget about me, but Steve made sure I had all of the information throughout the time I shopping experience with Zeigler. Other dealerships seemed to forget about me, but Steve made sure I had all of the information throughout the time I was looking for our new Wagoneer L! His follow up and doing what he said he would do was exceptional. More
Had the worst experience. We had a 1015am appointment and waited almost 2 hours with no explanation. We purchased our car from Zeigler and have been taking it there for oil ch We had a 1015am appointment and waited almost 2 hours with no explanation. We purchased our car from Zeigler and have been taking it there for oil changes since we purchased it in 2015. Terrible service would never recommend the dealership to anyone I know More
Forget any previous posts I might have left, that was before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is supposed to. They asked me to come in several times promising a new fob, and it was a complete waste of time. I was patient at first, but as the excuses piled up and the staff didn't seem to care, I grew tired of all the drama centered around a key fob. At first the key was on the salesman's desk. Then they needed to program one so I had to come back. Then the internet was down so I came back again. Then they decided they needed to order a new fob from Italy, which must have come on a very slow boat. When it finally came they couldn't program it because of a glitch in the programing. They said they were aware of it (still had me come in anyway)and hopefully the glitch would be corrected soon, but they had no idea when. Then a manager, Steve, was supposed to call me with a plan and never did. I texted my salesman, Marc, and told him I never received a call and never heard from him or Steve. All because they can't provide me with a second working fob. Would you trust a dealership to repair your car if they can't fix a problem this small? Did I mention I paid cash for the car, and also had to remind them I still hadn't received the paperwork on the warrantee? Received that about six weeks late. I suppose I should have known better. I did thorough research on the car I wanted, if I had research the reviews on Zeigler I never would have gone there. The reviews from the BBB were terrible. Also yelp. My advice, drive on by Zeiglers. There's a lot of places that sell cars. More



