Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Zeigler Chrysler Dodge Jeep RAM
Schaumburg, IL
1,530 Reviews
Zeigler Chrysler Dodge Jeep Ram is proud to offer a first-rate car buying and ownership experience for our customers in Schaumburg and all over the greater Chicago area. We are delighted to have an opportunity to show you why you can’t go wrong when you walk through our doors.
With multiple distinctive brands- Chrysler, Dodge, Jeep, and Ram- under one roof, you have a wealth of choice in one convenient location. We carry a great variety of new cars, SUVs, and trucks, and our friendly sales team is always ready to help you navigate the options if you’re not sure where to start.
We know a lot of our customers are loyal to the Jeep brand, so we make sure to keep a lot of Jeep SUVs on hand! Come explore a new Grand Cherokee or Compass, and discuss financing options over a cup of coffee. We’ll make the purchase or lease process as enjoyable as possible. We can even play foosball if you want!
Ok- the kids might be more interested in the foosball table while you shop around. We also have free wi-fi, a Nintendo Wii, and a TV with kid-friendly shows and movies, so please feel free to bring your kids along when you explore new car options or have your vehicle serviced. If you aren’t in the mood for wi-fi and the Kids Center, we can bring you over to the Woodfield Mall while your car enjoys a tune-up.
Our customers support us, so we do everything we can to support our customers. Beyond the special offers that save you money on new and used vehicles, parts, and service, we love to be active in our community. We give back through donations, sponsorship, and volunteer time, working with local organizations to enrich our community.
With a top-of-the-line facility and warm, welcoming staff, we hope to provide you with unparalleled service throughout your vehicle ownership. Please stop by to see what’s new or just to say hello- we’d love to bring you into the Zeigler Chrysler Dodge Jeep Ram family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,530 reviews
March 19, 2024
Forget any previous posts I might have left, that was before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is supposed to. They asked me to come in several times promising a new fob, and it was a complete waste of time. I was patient at first, but as the excuses piled up and the staff didn't seem to care, I grew tired of all the drama centered around a key fob. At first the key was on the salesman's desk. Then they needed to program one so I had to come back. Then the internet was down so I came back again. Then they decided they needed to order a new fob from Italy, which must have come on a very slow boat. When it finally came they couldn't program it because of a glitch in the programing. They said they were aware of it (still had me come in anyway)and hopefully the glitch would be corrected soon, but they had no idea when. Then a manager, Steve, was supposed to call me with a plan and never did. I texted my salesman, Marc, and told him I never received a call and never heard from him or Steve. All because they can't provide me with a second working fob. Would you trust a dealership to repair your car if they can't fix a problem this small? Did I mention I paid cash for the car, and also had to remind them I still hadn't received the paperwork on the warrantee? Received that about six weeks late. I suppose I should have known better. I did thorough research on the car I wanted, if I had research the reviews on Zeigler I never would have gone there. The reviews from the BBB were terrible. Also yelp. My advice, drive on by Zeiglers. There's a lot of places that sell cars. More
by davedevault
Employees Worked With
March 15, 2024
We will never be a Zeigler customer again. !! We were lied to multiple times and a simple buyout ( no financing) took two in a half hours. Arrived at 9:15 am and left feeling that both Marc an !! We were lied to multiple times and a simple buyout ( no financing) took two in a half hours. Arrived at 9:15 am and left feeling that both Marc and the finance manager were trying to pull one over on us. I will be writing a letter to Jeep Chrysler. More
by KKONTEK
Verified CustomerEmployees Worked With
March 07, 2024
They refused to honor the warranty and take in my Wrangler for Corrosion - paint bubbling repair. They keep giving me the run around and some excuse that it will take 6 months to ever get me schedul Wrangler for Corrosion - paint bubbling repair. They keep giving me the run around and some excuse that it will take 6 months to ever get me schedule for the repair. Very bad service and communication. You have lost my service for good. More
by RGARCIA23
Employees Worked With
The Entire Service Department
March 07, 2024
First off the facility is clean, beautiful and welcoming. My sales person, Mr. Marvin Richardson was Knowledgeable and professional. He is a pleasure to work with. My sales person, Mr. Marvin Richardson was Knowledgeable and professional. He is a pleasure to work with. More
by lvj7328
Employees Worked With
Sales: Marvin Richardson 5 stars and Finance Manager Oday Omar 5 stars
March 05, 2024
So, my brother-in-law both came in at 4:30 and got greeted by Marvin, in the parking lot, I did let him know that we had a 4pm appointment with a salesman. So i told them which car i was looking for greeted by Marvin, in the parking lot, I did let him know that we had a 4pm appointment with a salesman. So i told them which car i was looking for, and checked in with Rick. Go for a walk around the car, has bald tires, and is not certified right. According to Marvin. Its certifiable not certified first time i've ever heard that in my life. Then The front end has damage, the bumper the cladded or the fender, or inner fender all all messed up. only that the car is listed with 21,389 miles, and now it has 23,000+ miles. Which a sales manager was probably driving. Now the car has higher miles, Has body damage, bald tires. I Called the dealer once i got home right. I spoke to a BDC named sue once i got home, asked questions about the car, and she told me that the car was certified, and 26,500, plus about 10% for tax, title, license. But we go for a test drive right. Mind you the car has absolutely no gas at all. The tires are shot, and ride like garbage. We get back to the dealer, and thought we were going to have serious conversation. Discussing price of the car. Apparently, the Car saying certified only means that its certifiable. What kind xxxx is this. But they will certify it for 4,500.00 for me. even though the site says certified, Let's keep going it gets better. Then 1700 for low jack, to which i didn't want. I tell them my car isn't running, that they would give me 1000 dollars for it sight unseen. I told them what I was putting down on the car, which was 6K then they increased the price by 7k in fees for certification and such. Then I call back speak to the BDC Sue, she tells me that the car is certified. Rick is not a good GSM, and Melvin, is not a good salesperson. BUYER BEWARE THEY LIE, ADD ON PRICES TO LINE THEIR POCKETS. EXTREMELY DISSAPOINTED, IN 7,000 DOLLARS IN ADD ON'S. I WAS READY TO BUY A CAR TODAY, NOT WASTE 3 HOURS WORTH OF TIME. BUT I LEFT, THEN MELVIN CALLED ME TO TELL ME THEY WOULD DO THE TIRES, AND I WAS STILL PAYING 2,000 TO CERTIFY THE CAR. VERY DISSAPOINTED. SEE PHOTOS CERTIFIED CAR. NO DAMAGE ON THE BUMPER, MILES ARE ALSO NOT ACCURATE. More
by jbalice83
Employees Worked With
Rick, GSM, Melvin Salesman
March 05, 2024
Marco Villatoro and his team always go above and beyond. They exceed expectations and always make any service a pleasurable experience. There is no place I would rather take my Jeep for service . They are They exceed expectations and always make any service a pleasurable experience. There is no place I would rather take my Jeep for service . They are the best ! More
by dakidhas2
Employees Worked With
Marco Villatoro
March 03, 2024
Marc K. made the buying experience very easy and comfortable. I have bought several cars in my lifetime and I have to say this was the fastest and easiest. T made the buying experience very easy and comfortable. I have bought several cars in my lifetime and I have to say this was the fastest and easiest. Thanks Marc! More
by Enrique G
February 29, 2024
This is the second new car I have purchased at Zeigler and they got me a great deal both times. Rick Guzman in particular was awesome at getting me in the car I wanted. Everyone else I dealt with during t and they got me a great deal both times. Rick Guzman in particular was awesome at getting me in the car I wanted. Everyone else I dealt with during the sale was super friendly and helpful as well. I'm sorry I don't remember all of their names. Will look to purchase there again in the future. More
by abowling
