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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Vehicles
4.6
881 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 881 reviews

December 23, 2023

Great and quick service. Staff is super friendly and helpful. Always feel valued as a customer there. More

by cas0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear about your positive experience! Thank you for your kind words. Providing great and quick service, along with a friendly and helpful staff, is our priority. We're glad you feel valued as a customer. Your satisfaction means a lot to us, and we look forward to continuing to serve you with excellence.

December 23, 2023

Rod was amazing, very detailed and informative, he made this process fun and easy to go through. I appreciate all the work from the people at Zeigler they work hard to get a good deal for both sides. More

by m.camphor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience! We're delighted to hear that Rod provided an amazing and detailed service, making the process both fun and easy for you. Our team at Zeigler is committed to hard work and ensuring a good deal for everyone involved. We appreciate your kind words and value your satisfaction. If you ever need assistance again, don't hesitate to reach out.

December 22, 2023

I have a problem with your service center. When you walk in the door, you stand there and no one acknowledges you. I know everyone’s working, but one of them should say, “ Will be right with y More

by mslbryan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
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Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and apologize for any inconvenience caused. Your suggestion for a simple acknowledgment upon entry is valuable, and we will address this to ensure a more welcoming experience. Thank you for bringing it to our attention, and we'll work on improving our customer interactions. We hope to provide a more comfortable and positive visit in the future.

December 20, 2023

Came in to get wipers replaced. Done in less than 15 minutes. Thank you very much. More

by tagh725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alivia Stanley - Service Advisor
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Dec 21, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your wipers were replaced efficiently, and that you were in and out in less than 15 minutes. Our team strives to provide quick and effective service to ensure our customers' satisfaction. If you ever need assistance again or have any further feedback, feel free to reach out.

December 15, 2023

The service was good and the waiting area was clean and comfortable. Good improvement indeed. More

by stefan10
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Lorna Wilson
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Dec 18, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive experience with our service! We're delighted to hear that you found the service to be good and the waiting area clean and comfortable. Our team is committed to providing a pleasant experience, and it's encouraging to know that you noticed the improvements. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2023

Always a pleasant experience to have my Jeep serviced at Zeigler! The staff is remarkably kind and attentive! More

by kfjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Dec 15, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant service visit at Zeigler for your Jeep. Our team takes pride in providing exceptional customer service, and it's wonderful to know that our staff's kindness and attentiveness stood out to you. We appreciate your trust in us and look forward to serving you and your Jeep in the future. Safe travels,

December 12, 2023

The service department staff at Zeigler, especially Derek, were helpful and courteous. The oil was changed in my Jeep and the night vision issue looked at with an open door to bring it back if not foun More

by cat0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, in Service
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Dec 13, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Derek and our service department staff at Zeigler were able to provide you with helpful and courteous service. Derek will be delighted to hear your kind words, and we appreciate your acknowledgment of his efforts as a great representation of our service department values. We're committed to delivering excellent customer service, and it's feedback like yours that motivates us to continue exceeding expectations. Thank you.

December 10, 2023

Greeted promptly. Quick service. Easy and quick payment process. Great job by everyone at Zeigler. More

by taylort2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not recalled.
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Dec 12, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a quick and seamless experience with our service and payment process. Our team at Zeigler is dedicated to providing excellent service, and we appreciate your recognition. We look forward to serving you again in the future!

December 05, 2023

Very courteous, professional service. The oil change took less than 30 minutes and Corey explained the entire service process and everything performed on my Chrysler Pacifica. I also pu More

by ERIC-STARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Dec 12, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our service courteous and professional. It's great to know that Corey provided a thorough explanation of the service process for your Chrysler Pacifica and that the oil change was completed efficiently. We appreciate your trust in choosing Zeigler, and we're delighted that you're satisfied with our service. Your recommendation to friends and family means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

December 02, 2023

The staff worked with me on a pricing snafu and even got me out of there quickly on top of it! More

by Ben Herrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Ben, It's fantastic to hear that our staff was able to address a pricing issue and work with you to resolve it. We understand that these situations can be frustrating, and we're glad we could rectify the situation to your satisfaction. Swift resolution and efficient service are priorities for us, and we're pleased to hear that you were able to leave quickly. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing our services!

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