Zeigler Chrysler Dodge Jeep RAM
Grandville, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I called the service department to get in for a new battery and oil change. They advised me that the quick lube portion could handle it and would save me some money in the process which was nice. I g battery and oil change. They advised me that the quick lube portion could handle it and would save me some money in the process which was nice. I got right in when I arrived and while getting those things done I inquired with the service dept. about an issue that I was having with my power windows. They explained that an extended warranty had been added for that issue and made an appointment to get me in the very next day to get them fixed. I am very pleased with the staff in their service dept. In addition I had purchased the vehicle there a few years prior and also had a good experience with the sales staff as well. More
I give H.Z. of grandville a 5 across the board. We had bought our van from another local dealer and there was a slight vibration in it. The trip back to the original dealer by my wife only yielded excuses bought our van from another local dealer and there was a slight vibration in it. The trip back to the original dealer by my wife only yielded excuses about the tire pressure being 4 lbs high (in all four tires). H.Z of grandville worked on the problem balancing and rotated the tires. Due to weather issues and road conditions they could not completely verify that the issue was resolved so they said "bring it back to us if it's not completely gone and we'll take care of it". More
We had to turn in our lease town and country van from 3 years ago. We went there on a Sat.. Mr. Ed klien took care of us. In about 2 hours we were in and out with a new 2011 town and country van. Even go years ago. We went there on a Sat.. Mr. Ed klien took care of us. In about 2 hours we were in and out with a new 2011 town and country van. Even got mud flaps put on new van. we were really surprise this all happened in one day and didn't have to come back. Mr. Ed is an excellent salesman and very fast!!! He knows his stuff. This is our second lease with Harold Zeigler and Mr. Ed.. We will keep coming back. Love the new town and country!! Everyone is so friendly there. Thank you!!! More
From start to finish I was treated with great respect. A very friendy sales and service center. I would recommend thiss dealership to family and friends. the selection was very good for what I was looking f very friendy sales and service center. I would recommend thiss dealership to family and friends. the selection was very good for what I was looking for. One day shopping for a vehicle? My purchase was completed in less than One day. More
Had the brakes of my 06 Chrysler Town & Country checked. As suspected, after 67,000 miles, the rear brakes needed to be replaced. Being pressed for time I was not sure I could get the repairs com checked. As suspected, after 67,000 miles, the rear brakes needed to be replaced. Being pressed for time I was not sure I could get the repairs completed in the time I had available. I was assured by Rich they could get it done, and they did. They even put on an extra mechanic and finished much sooner than I expected. I really appreciated the extra effort. More
I was very happy with the friendliness of the service, but did still have some problems with the vehicle after it was fixed. They have offered to help me with this issue if the car is brought back in to but did still have some problems with the vehicle after it was fixed. They have offered to help me with this issue if the car is brought back in to the dealer. Part of the problem is the vehicle I brought in is a Chevrolet and they had a hard time resetting the warning light. More
This is the third vehicle I have leased or purchased through Harold Ziegler of Grandville. I am now located in the Detroit area and still ordered my vehicle from them. Don Shudark went out of his way through Harold Ziegler of Grandville. I am now located in the Detroit area and still ordered my vehicle from them. Don Shudark went out of his way to make a video of the vehicle so I could see it before I could make it to Grandville to pick it up. More
I normally use a different dealership for maintenance that is closer to where I work. However, I had a mechanical failure that required a tow and Zeigler was closer (and, therefore, recommended by my no that is closer to where I work. However, I had a mechanical failure that required a tow and Zeigler was closer (and, therefore, recommended by my normal dealership). Because of this fact, I was a first time customer to Zeigler. I found Jeremy to be very informative and clear in regard to the problem and its cause, what it would cost to fix and how long I could expect that to take. The expectations that he helped create via the telephone conversations we had were met completely. When I went to pick the truck up I was also impressed with the facility (I had the vehicle towed in so I didn't get to visit when it was dropped off). The maintenance area and waiting area were immaculate and I was greeted immediately. The whole experience was very positive and I would not hesitate to use Zeigler again. By the way, the truck is running as well as it ever has. Thanks for the great work guys! More
"They were awesome. Work from their wireless system for a couple hours while they repaired our van." Very comfortable waiting area, private area for working on my computer. Free coffee was a plus.They for a couple hours while they repaired our van." Very comfortable waiting area, private area for working on my computer. Free coffee was a plus.They took care of a recall item I was not aware of in a very short time. More
Spent 5 hours on a Saturday afternoon to get deal done. Lot of waiting around. Could have been offered refreshments. I'm realistic but expected more for trade-in value. Not much explanation of that issu Lot of waiting around. Could have been offered refreshments. I'm realistic but expected more for trade-in value. Not much explanation of that issue. Was happy made deal for 2011 Journey instead of 2010. More