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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Employees
Reviews
Vehicles
4.6
876 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 876 reviews

August 05, 2024

Didn’t do my oil change right I leaked a bunch of oil and had to be brought back to a dealership to be fixed!! More

by haileyc2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Witucki
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Aug 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Hailey, Thank you for bringing this issue to our attention. We're sorry to hear about the problems you experienced with your oil change. This is not the level of service we strive to provide, and we apologize for any inconvenience it caused. Please rest assured that we take your feedback seriously. We would like to investigate this matter further to ensure it doesn't happen again and to make things right for you. Please contact Brent, our Service Manager (616-588-4228), and we will work to resolve this issue promptly. Thank you for your patience and for giving us the opportunity to address this matter.

August 01, 2024

it was a quick and easy visit. the staff was nice. will come back again. More

by samjault13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
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Aug 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that your visit was quick and easy, and that our staff made a positive impression. We look forward to welcoming you back soon!

July 28, 2024

Everything went as planned thank you. Derek was very helpful and the safety recall situation was taking care of as they promised More

by seveltema
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
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Aug 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're glad to hear everything went smoothly and that Derek could assist you. We appreciate your trust in us to handle the safety recall. If you need anything else, feel free to reach out!

July 28, 2024

Ziegler service department is nice, with helpful advisors and comfortable accommodations. I would have scored higher except there was no forewarning that and oil change and basic inspection would take an hou More

by paul@lavignefamily.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
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July 24, 2024

All ok. Drove up, waited reasonable time. Vehicle was in the same condition when we left as when we came. More

by lindaschu26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who.
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Aug 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're glad to hear everything went smoothly and that your vehicle was well taken care of. We look forward to seeing you again!

July 24, 2024

Great Service as always. Staff is friendly. Roman goes above and beyond. Quick service done right More

by DAVIDMOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster, Roman Witucki
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Aug 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

David, thank you for the kind words! We're delighted to hear you had a great experience and that Roman and the team provided excellent service. Thank you for choosing Zeigler Grandville!

July 23, 2024

Everything was top notch. Great employee interaction with no pressure. Would highly recommend this business. More

by PWNOORDHOEK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitzpatrick
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Aug 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're delighted to hear that you had a top-notch experience and enjoyed the friendly, pressure-free interaction with our team. We truly appreciate your recommendation!

June 23, 2024

Best dealership ever. Service department goes above and beyond every single time. I only get my truck serviced here! More

by Zachcest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Jun 24, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your loyalty and are thrilled to hear that our service department consistently exceeds your expectations. We're honored to be your go-to for truck servicing. Thank you for being a valued customer!

June 19, 2024

Very disappointing, vehicle misrepresented, was financing misrepresented? No proper management follow up.keep should know More

by CTHOMAS33152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Holtsclaw, Nik Schepers
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Jun 24, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We sincerely apologize for the issues you experienced and for any miscommunication regarding your vehicle and financing. We would appreciate the opportunity to address your concerns directly. Please contact our management team at your earliest convenience so we can work towards a resolution. Thank you for bringing this to our attention.

June 18, 2024

Great Sales team. CJ and Nate did a great job getting us the Grand Cherokee we needed after my back surgery. More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Nancy, Thank you for your kind words! We're thrilled to hear that CJ and Nate were able to assist you in finding the perfect Grand Cherokee. We appreciate your feedback and wish you a speedy recovery from your surgery. If you need any further assistance, please don't hesitate to reach out.

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