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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

4.5
885 Reviews
Call Dealership (616) 588-4200
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4200 Parkway Pl SW

Grandville, MI

49418

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885 Reviews of Zeigler Chrysler Dodge Jeep RAM

February 17, 2024

Was really helpful and good at what they do I will I would recommend them to everyone More

by troyrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Troy, thank you so much for your kind words! It was a pleasure assisting you, and we're glad to hear that you were satisfied with our service.

February 15, 2024

Taylor does awesome for us. Service is great and with quick repairs. Very happy with our relationship. More

by JMCMURRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that you're happy with Taylor's service! We take pride in providing quick and reliable repairs. Thank you for your kind words, and we look forward to continuing our great relationship with you!

February 07, 2024

Fast and Friendly, what else could you want? Easy to schedule and work completed on time. More

by raboucan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton, Cameron Thompson, Kasandra Huff
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Feb 07, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind review! We're thrilled to hear that you found our service fast, friendly, and convenient. Ensuring a smooth scheduling process and completing the work on time are top priorities for us. We appreciate your business and hope to serve you again soon!

February 04, 2024

Disappointed with the lack of communication while our vehicle was in the shop and frustrated that they could not confirm and rectify the concerns we had with our vehicle. They also decided they were goin More

by rkayner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Feb 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to give us your feedback. We apologize for the lack of communication and any inconvenience during your recent visit. We take your feedback seriously and are actively addressing the issues you raised.

February 03, 2024

Came in for an oil change and tire rotation. Roman was very nice to deal with and so where the express oil change people. Would highly recommend going here!! More

by marjoriegpostma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman was wonderful to deal with!!!, Roman Witucki
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Feb 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Roman and our express oil change team provided excellent service during your visit. We appreciate your recommendation and look forward to serving you again for any future automotive needs. Safe travels!

February 01, 2024

Once Jake took our case, all went perfectly. Great communication, very fair, and excellent results. More

by TimBo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
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Feb 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with Jake! We're thrilled to hear that your case was handled with excellence. It's fantastic to know that Jake's communication, fairness, and the ultimate results exceeded your expectations.

February 01, 2024

Jake in service was The Best! !!I told Brent specifically how good he was. The car emergency service to help me was USELESS!! More

by mikekozminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
Report | Print
Feb 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for taking the time to share your feedback with us. We're delighted to hear that Jake in service exceeded your expectations and provided you with exceptional assistance. We truly appreciate your recognition of his efforts, and we'll be sure to pass on your positive comments to him.

January 31, 2024

Jake and the technician worked together to take care of my repairs and make sure everything was taken care of More

by tremperm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
Report | Print
Feb 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We are glad to hear that Jake and the technician collaborated effectively to address your repairs and ensure everything was taken care of. Teamwork and effective communication are crucial in providing a positive customer experience. We value your input and are here to assist you with any future needs. Thank you for choosing Zeigler Grandville!

January 31, 2024

I hated this place when I first bought my jeep in 2020. The old service manager never returned phone calls and had terrible customer service. Since Jason has become the manager the place has great service! More

by brookann79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We sincerely appreciate your honest review and are thrilled to hear about the positive changes you've experienced since Brent took over as the manager. We understand how crucial excellent customer service is, and we're delighted that you now find our service to be great. We're committed to providing a positive experience for all our customers, and it's gratifying to know that the improvements we've made have positively impacted your perception of our dealership. We look forward to serving you and providing exceptional service for your Jeep in the future. Thank you for choosing us, and we appreciate your continued support.

January 30, 2024

Ted was awesome and answered all my questions. He helped me find the right car for me! More

by dark006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Van Ryn, Ted Rabourn
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Jan 31, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We hope you are enjoying your new vehicle! Thank you for choosing Zeigler Grandville!

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