Zeigler Chrysler Dodge Jeep RAM
Grandville, MI
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885 Reviews of Zeigler Chrysler Dodge Jeep RAM
Was able to get in same day as phone call(within 1 hour) for the service I wanted done to my '09 Challenger.(installation of a cold air induction kit, supplied by me). The price quoted was right on the mone for the service I wanted done to my '09 Challenger.(installation of a cold air induction kit, supplied by me). The price quoted was right on the money. I'm am very happy with the whole experience! More
My 2004 Sebring was displaying the check engine light. I called the dealership asking if I could drop it off after work and when their hours of business were. When I arrived around 7:55pm I was greeted with called the dealership asking if I could drop it off after work and when their hours of business were. When I arrived around 7:55pm I was greeted with courtesy and information. The car was left. A call was received mid morning the next day with the results of many tests. Options and costs were quoted. The detailed work order was specific and the technician explained every test and retest he had completed. The work was completed in a timely manner and the cost was under the original quote. I have been extremely satisfied with the service received at the dealership. For all intents and purposes when the time to purchase a different vehicle arrives - Harold Zeiglar's will be place of choice. Another selling points the dealership offers are - quick lubes and extended hours of business. More
I have three Jeeps that were purchased at Harold Zeigler of Grandville. I have found the service department to be about as efficient as they come. This week I took my 2005 wrangler in for service. I was of Grandville. I have found the service department to be about as efficient as they come. This week I took my 2005 wrangler in for service. I was called promptly with the technician analysis of the problem. They had the Jeep back to me within 3 hours which was great considering I needed it to get around. I would definitely tell anyone looking for a car to stop at Harold Zeigler of Grandville. More
From start to finish the experience dealing with the service department was great. From the original scheduling, to the writing up of the order, to the explanation of what was being done, the texting up service department was great. From the original scheduling, to the writing up of the order, to the explanation of what was being done, the texting updates (this was very helpful), to the final processing when I picked up my vehicle, it was all hassle-free. Each person was friendly and knowledgeable of their job. The facilities are spotless. This organization is top-notch. More
second visit was for a part failure on the first repair. so because i had to bring it back they got me a loaner car for the day!!!!!!! thats service people ! all is good now and i got a free oil change also so because i had to bring it back they got me a loaner car for the day!!!!!!! thats service people ! all is good now and i got a free oil change also for having to bring it back. everybody was great i didnt think you could get that kind of service anymore! i was wrong! please check them out ..... you will like what you see !!! More
I have dealt with many, many dealers over the 50 years I have been driving cars. Harold Zeigler's CDJ of Grandville is by far the best for fast, accurate and friendly follow-up and service. Even though I have been driving cars. Harold Zeigler's CDJ of Grandville is by far the best for fast, accurate and friendly follow-up and service. Even though I live on the other side of the state of Michigan, I will continue to deal with this dealership since his all-around service far exceeds anything in my area. More
My salesman, Jeff, was great. He worked to get me into the vehicle I wanted. Made sure I got the color I wanted without pushing me into another one. Informed me of hte difference between the models. Kep the vehicle I wanted. Made sure I got the color I wanted without pushing me into another one. Informed me of hte difference between the models. Kept in contact wtih men during the process and was patient as well. And he likes to golf!!!!!!!!!! More
We stopped in the dealership to have the oil changed in our 2006 Grand Cherokee Limited and ended up buying a new 2011 Grand Cherokee Overland. We were waiting in the showroom for our Jeep to be serviced a our 2006 Grand Cherokee Limited and ended up buying a new 2011 Grand Cherokee Overland. We were waiting in the showroom for our Jeep to be serviced and were introduced to Patrick. We have been interested in the new Overland for some time but had not had the opportunity to drive one. Patrick showed us a dealer demo which we drove and fell in love with. To make a long story short we bought the new Overland. Patrick, Scott, & Jeff were very professional, thorough, and caring throughout the transactions. Follow up since the transaction is second to none. We have been doing business with this dealership for more than 25 years and now we know why, it has been a great relationship!!! Thanks, again to all that made this event possible. Sincerely, Bill & Yvonne Delo More
The overall experience at Harold Zeigler Chrysler Jeep Dodge in Grandville was excellent. Every time I walked into the dealership I felt that I was welcomed and helped instantly. My salesperson, Ed Klei Dodge in Grandville was excellent. Every time I walked into the dealership I felt that I was welcomed and helped instantly. My salesperson, Ed Klein, was willing to go to the extra step to find the car that met me and my family's needs and overall price range to fit our budget. I already have recommended other people to the dealership and specifically to Ed Klein. More
I always receive excellent service whether it is an oil change or mechanical service. The employees are friendly, courteous and seemingly enjoying their jobs. If I'm getting an oil change, they open my do change or mechanical service. The employees are friendly, courteous and seemingly enjoying their jobs. If I'm getting an oil change, they open my door, they remember me from the previous visits. They always get me out of there in a quick, efficient manner. Although my last visit was 5 hours long, I have nothing to complain about. The staff was very accomodating. John shuttled me over for a nail appointment and returned just as he said he would on time. What a nice man! I was a little shocked that I came in for differential service and left with new brakes, but I knew it was coming. Tom Kellogg answered all of my questions and asked the most important ones....."do you want us to remedy the present situation or do you want us to handle this the right way, fixing the problem completely and preventing a major expense down the road??? Obviously, there is only one answer to that question. John was ready to shuttle me again, but I chose to relax in the waiting area and read. Tom came out periodically to update me and make sure I was doing okay. I was fine wandering the showroom, where I was asked if I had any immediate needs and I was fine just waiting. I would have to say that Harold Zeigler service is the first automotive service area that I have ever felt relaxed at. I trust that they are taking good care of my vehicle. I trust that they are always fair and that I will never be taken advantage of. Kudos to all of you. Sincerely, Patti Blanott More

