Zeigler Chrysler Dodge Jeep RAM

We have been dealing with HZCDJ for almost four years now. Took our van (bought there) in for a recall; the recall notice stated that it would take 45 minutes. They called within 20 that it was done. now. Took our van (bought there) in for a recall; the recall notice stated that it would take 45 minutes. They called within 20 that it was done. We have also begun taking our old Chevy there for repairs as well. HZ is fast, straightforward, honest, and personable. Not only do they tell you what's wrong and what they need to do to our vehicle, but they also LISTEN! How rare is that nowadays! HZ is an awesome place to buy or service a vehicle. There's nowhere else for us-- More

I was having trouble with my vehicle's cruise control and from the first call to picking up my vehicle after it was fixed, everything went smooth. They were also quick in getting my vehicle fixed. I will re from the first call to picking up my vehicle after it was fixed, everything went smooth. They were also quick in getting my vehicle fixed. I will recommend the service shop to anyone who needs work done on their vehicle. I enjoyed working with everyone in the service department. More

My wife and I were looking for a 2010 Chrysler Town and Country Mini Van. We had done a lot of research online and already visited 2 other dealerships where we also test drove 2 vans. We went to Harold Zie Country Mini Van. We had done a lot of research online and already visited 2 other dealerships where we also test drove 2 vans. We went to Harold Ziegler to look at a couple more vans. We brought our 2 children with us. Our son is 2 years old and our daughter is 5 months old. Everyone was extrememly warm and friendly. We spent a lot of time there looking through vans and taking our time discussing what we wanted to do. Everyone was patient and great with our adventurous son. We ended up buying our van that day and we don't regret a thing. The van is great and we had a wonderful experience. All we have to say is "Thank you". More

Each employee that I have ever had contact with at Harold Zeigler, Grandville, MI has gone out of their way to make my experience pleasant. They are true professionals and work for a class Company. I h Zeigler, Grandville, MI has gone out of their way to make my experience pleasant. They are true professionals and work for a class Company. I have purchased vehicles from the dealership and the sales experience has been positive each time. The service department handles routine maintenance and recalls efficiently and always on time. I appreciate companies that instill a customer service mindset. I only desire to do business with that type of company which means I plan on returning to Harold Zeigler of Grandville. More

I would like to take a moment to share my very enjoyable sales experience while working with Ed Klein. I recently purchased my fourth Jeep from Ed on Feb. 28 2011. Each time when making a decision to purc sales experience while working with Ed Klein. I recently purchased my fourth Jeep from Ed on Feb. 28 2011. Each time when making a decision to purchase a car I have continued to work directly with Ed knowing it would be satisfying. Consistency has been a key factor in addition to his sincerity. He always has been helpful to give me advise based on his experiences and knowledge. This has allowed me to feel comfortable, able to make the right decision that is in my best interest. Fortunately for me, Ed has a great amount of patience while researching a car making sure I'm always satisfied. He truly is a assets as I'm sure your already aware, but felt to share my most positive experience. I will continue to share my rewarding experience with others and refer your dealership to others. Ed makes all of his efforts to go above and beyond to please his customers. Harold Zeigler in Grandville has many considerate employees that represent your company first class. I have one more comment to share. I have a 7 year old son who each time has come along while car shopping. Fortunately for me, your staff is very understanding allowing Jeffrey to view your cars and feel safe. Having a son who loves cars and coming to your dealership is like a trip Disney World, but only 45 minutes from our home. Thank you again for allowing me to share with you my wonderful experience. Christine Van Natter More

Car has some issues but it is used, think Alternator is going out and head liner had to be fixed first thing. Also salesman said he sent gas refund check 9 days ago still have not recived it. I think thi going out and head liner had to be fixed first thing. Also salesman said he sent gas refund check 9 days ago still have not recived it. I think this vehicle was not checked out there was not even a new oil change sticker in window, most cars that come into a dealership has an inspection and oil change done on it, I feel this car was not. i did purchase the extended warrenty in case something is wrong with the car. But overall the dealership was okay not great but average would recommend if someone is looking for a car. More

My wife went up to the Grandville location to have a recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the c recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the car seats and properly secured them into the transport vehicle and drove the family home. When the van was ready, they came back to the house, installed the car seats back into the transport vehicle again and drove back to the dealership. Once at the dealership, they removed the car seats, took them to our van and properly installed them again! Our you kidding me? I have found my service center! Thank you to the Harold Zeigler team. Sincerely, Dan More

I have dealt with Harold Zeigler for several years now and have been very pleased with the service I get and immediate attention. Most importantly, I can walk in, look around, and don't get high pressure and have been very pleased with the service I get and immediate attention. Most importantly, I can walk in, look around, and don't get high pressure to go for a test drive, give out credit info, or spend 20 minutes having a sales guy log all of my personal info into the computer when I just want to look around. More

I had a great experience at Harold Zeigler. I went to get some work done on my 2008 dodge caliber. They were able to fit me in right away and the guy I worked with was very friendly. I waited in the waiting some work done on my 2008 dodge caliber. They were able to fit me in right away and the guy I worked with was very friendly. I waited in the waiting room while my car was getting worked on and they informed me when the work was completed. I had a good experience because the service was fast and friendly and they did a quality job with my car because I am no longer experiencing problems. More

We took our Dogde Caravan in to get an oil change and a recall fixed. While Harold Zeigler was working on our van they also went ahead and fixed an upcoming recall that we had not yet received. I appreci recall fixed. While Harold Zeigler was working on our van they also went ahead and fixed an upcoming recall that we had not yet received. I appreciate the proactive approach, saving us an additional trip to the dealer. We also like the text messages they sent letting us know the progress and when our van would be finished. The people were very friendly and helpful. More