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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

July 26, 2021

Service was on time, done correctly, and at a reasonable cost. This type of service seems to be getting hard to find at other dealerships. Keep up the good work. More

by CBAKKER
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jul 27, 2021 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! We will see you soon! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 26, 2021

I thought the last time I brought my vehicle in a vacuum job and wash was done/included in price. Those 2 things were not done this time. More

by ponstein2000
Recommend Dealer
Yes
Employees Worked With
Becca Bammann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Zeigler GMC of Holland responded

We are sorry you didn’t enjoy our services. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 23, 2021

Service was right on time, friendly and honest. Quick in and out, 10x better than the previous dealership I was going to! Thanks for a great job! More

by MHAVERDINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jul 26, 2021 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 20, 2021

Average service Quality and inspection of work was poor Average service Quality and inspection of work was poor Car actually broke down on side of road less than 24 hours after brake work Very disappo More

by MACOFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jul 21, 2021 -

Zeigler GMC of Holland responded

Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had a 3-star experience at our dealership. We are committed to your satisfaction and we are happy that you are satisfied with the final fix, but very sorry that it took coming back a second time to reach that result. Thank you for your review. This will help better our processes so instances like this do not happen in the future. If there is anything else that we can do for you, please let us know. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 18, 2021

George is great! This is the 4th car we have bought from him! Highly recommend going to elhart to purchase vehicle from there . . Good deals More

by Zoeygrandma1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Cholo
Jul 19, 2021 -

Zeigler GMC of Holland responded

Thanks for the positive feedback! It's great to hear that you have enjoyed our services so much that you've bought four cars from our dealership! Customer satisfaction is top priority and I'm glad to that George showed you that we work hard to keep our customers satisfied! Thanks for your loyalty and the high-star review! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 17, 2021

Everything was very professional and friendly. I was more than happy with my experience. Smooth as silk and as promised. I couldn’t ask for more. More

by mark@mgproducts.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Holwerda
Jul 19, 2021 -

Zeigler GMC of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 16, 2021

Marcel the sale person very understanding and helpful !! Marcel made everything smooth !! I told them what I wanted and said this is how much I have which was was then there asking and they still made the d More

by sportfan1800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Huis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Holwerda, Marcel Rivera
Jul 19, 2021 -

Zeigler GMC of Holland responded

Thank you for visiting Elhart Automotive, we appreciate your business and the time you took to write this review! We are happy to have been able to help you with finding your new car. Marcel is a valuable member of the team, thank you for recognizing him. If there is anything that we can do for you, please let us know. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 16, 2021

Excellent service from Junior! My husband and I have never had a more pleasant experience buying a car. 10/10! Shout out to Caryn Dela Rosa for working her magic and getting my husband and I exactly wha More

by Hirene.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Zeigler GMC of Holland responded

Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Junior and Caryn, and we will be sure to share your kind words with them. Thank you for your recommendation to others, and we hope you enjoy your new purchase! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 16, 2021

My husband have been looking for a vehicle for a while and Junior De la Rosa made it very simple and fun. Caryn the Finance Manager was able to get us a great deal as well. More

by diazwjdg17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Zeigler GMC of Holland responded

Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Junior and Caryn, and we will be sure to share your thoughts with them. We thank you again for visiting our dealership and for this great review, and we hope you enjoy your new purchase! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 15, 2021

Receptionist that answers phone and people in service department unfriendly and not accommodating. Not like it use to be in the past . Something has changed there. More

by TLFARMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Shannon
Jul 16, 2021 -

Zeigler GMC of Holland responded

First of all, thank you very much for taking the time out of your day to write this review! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. In this situation, everyone loses. We are committed to your satisfaction and if you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

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