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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

July 13, 2021

Friendly and fast service. They explained everything that was going on with my car and how long it would take to fix. Also offering free shuttle to where I need to go. More

by FERNREED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca Bammann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon,Matt Plantenga
Jul 14, 2021 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 12, 2021

My car is white and the drivers door and hood were covered in black fingerprints. My service light was not reset. I wasn’t given any follow up information about my car like: everything looks great, More

by jennellerozema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Belinda Kammeraad
Jul 14, 2021 -

Zeigler GMC of Holland responded

Please let me apologize for this negative experience. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. We are committed to your satisfaction and would love the opportunity to make it right and improve our process. If you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 12, 2021

She was so helpful and very kind to us! We couldn't be happier with out new(used) vehicle! Thank you again we love it! More

by Eddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez
Jul 14, 2021 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. Congrats on your 'new' vehicle! If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 09, 2021

We went by the lot to browse knowing we are going to eventually purchase an suv. Junior greeted us and was so helpful in assisting us, making the purchasing process run smooth. More

by g_tania
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Hazlewood,Conrad Riquelme, Marcel Rivera
Jul 12, 2021 -

Zeigler GMC of Holland responded

Customer’s name, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Junior was able to provide you with great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 07, 2021

The staff and service advisor have been cordial, however a gmc under warranty has been using coolant for over a year and my perception is that the service department isn’t being aggressive enough getting to More

by ROSSTIMMERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Shannon
Jul 08, 2021 -

Zeigler GMC of Holland responded

Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had a 3-star experience at our dealership. We are committed to your satisfaction and would love the opportunity to make it right and improve our process. If you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 06, 2021

They always go above and beyond. I was in a bind because of family emergencies when the shift cable in my truck snapped. I had one day to find a way to fix it and without the help of Elhart GMC everything w More

by LYSACARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon,Matt Plantenga
Jul 07, 2021 -

Zeigler GMC of Holland responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart GMC. We are glad we got your vehicle fixed in a timely manor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 03, 2021

Great customer Service! Fast, friendly… and funny😊. Conrad represented Elhart well! We were also impressed with the work & friendliness of Brad, the numbers guy! Great experience, we’ll be back for More

by Markkathymatthews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Musk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Riquelme,Brad Holwerda
Jul 06, 2021 -

Zeigler GMC of Holland responded

First of all, we would like to thank you for taking time to write such a complementary review. Conrad and Brad are valuable members of our team, and it's good to know you’re pleased with their performance. We strive on our customer service, and positive words like this assure us we're doing our jobs. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Once again, thank you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 02, 2021

Great service. Love every thing about the service and people. Would do it again. Above and beyond there job. To help me get my truck and loan More

by jesusv5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Zeigler GMC of Holland responded

Hi, thank you for purchasing a vehicle with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

July 02, 2021

great customer service sales team management team and finance team are truly the best. not pushy at all. worked hard to find what I wanted in my price range More

by TROUTMANUSMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Brian Wagner,Ben Comai
Jul 06, 2021 -

Zeigler GMC of Holland responded

We're pleased to know we have been able to exceed your expectations and really help you find the car that fit your needs! We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

June 30, 2021

Kevin Rozema was recommended to us and he was awesome! More

by bejumitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rozema
Jul 01, 2021 -

Zeigler GMC of Holland responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Kevin was able to provide you with great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

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