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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

May 29, 2021

Junior and Caryn were a pleasure to work with! They talked us through the entire process and made it easy. Would highly recommend working with them. More

by Michelle Scholl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Zeigler GMC of Holland responded

Thanks so much for the nice review Michelle! Junior and Caryn are both key components of our team, and it is great to hear that they made your car-buying experience extremely comfortable. I will be sure to reach out to them about your positive review. I hope that you are enjoying your new car! It's fantastic that we have earned your business, and if you need anything else at all, please come back to see us. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 23, 2021

I emailed the dealership once already and haven’t heard anything. Scheduling for service continues to be a problem. I called and spoke with someone (can no longer do this online, but that has also been unr More

by JORDAN.BUNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall the service team names
May 26, 2021 -

Zeigler GMC of Holland responded

Jordan, please let me apologize for this negative experience. Our top priority continues to be providing our customers with the best customer service possible, along with an excellent, timely service and I’m very sorry to hear that we came up short. Our Service Director, Frank Siebart, has reached out to you with his personal contact information to be able to resolve this problem in a timely manor. We are honored that you have continued to choose Elhart for your vehicle services, and we truly hope to continue to earn your business in the future. We are committed to your satisfaction and would love the opportunity to make it right and improve our process. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 23, 2021

Everyone at elhart are amazing people. Love how Jen will break everything down for better understanding what works best for you and your family. Words don’t describe the appreciation for their time, effort More

by Ashamis806
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam smith
May 26, 2021 -

Zeigler GMC of Holland responded

Thank you for taking the time to write such a great review and congrats on your new car! Jen will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your compliments to them. We appreciate your recommendation, and we look forward to seeing you again in the future! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 21, 2021

Adam Smith really took care of us. Found what we been looking for. No pressure sales. Very quick service in and out. Very trustworthy people here. Great experience. More

by Chili
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez
May 26, 2021 -

Zeigler GMC of Holland responded

First of all, we would like to thank you for taking time to write such a complementary review. Adam is a valuable member of our team, and it's good to know you’re pleased with his performance. We strive on our customer service, and positive words like this assure us we're doing our jobs. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Once again, thank you! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 20, 2021

Kim, Troy and Caryn went above and beyond to make my purchase seamless. I will absolutely recommend Elhart to all of my friends in the Midwest. More

by darce.swaggert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caryn,
May 21, 2021 -

Zeigler GMC of Holland responded

HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Kim, Troy and Caryn, and I will be sure to share your compliments with them. We thank you again for visiting our dealership and for this great review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 20, 2021

Brad Holwerda was extremely helpful with purchasing the car I had been leasing. I was recovering from a hip operation and could not drive to the dealership. We covered most of the details via phone, ema More

by KBOB67
Recommend Dealer
Yes
Employees Worked With
Brad Holwerda
May 21, 2021 -

Zeigler GMC of Holland responded

HI KBOB67, congratulations on your new purchase! It’s wonderful to know that you feel confident in your decision to choose Elhart Automotive as your dealer. Brad is a valued member of our team and it’s a delight to know that he could really help you out. We appreciate the opportunity to earn your business and we look forward to servicing you in the future. Take care and we hope you heal quickly! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 20, 2021

This was my first time buying a car from a dealership. Ben couldn’t have made my experience better!!! He did a wonderful job helping me from start to finish!!! If you need a car this the right place and a More

by Domo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Ben Comai, George Cholo
May 21, 2021 -

Zeigler GMC of Holland responded

Hi Domo, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Ben, George and Jen will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with them. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 18, 2021

Called the dealership about the vehicle I was interested in. When I arrived the vehicle was ready for test drive. Made the decision to purchase. The process was flawless. Conrad handle the sale both effici More

by randycanyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Riquelme
May 18, 2021 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. Thank you for recognizing Conrad, he is a valuable member of our team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 18, 2021

There were a few holdups and miss communications but the staff at the dealership were able to accommodate us in every way possible and were very friendly and respectful during the entire process. More

by f.s.griggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rozema, Zack DeVrow
May 19, 2021 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to share your feedback. We appreciate the opportunity to earn your business. I'm really glad we could help you out and that our staff were accommodating, friendly and respectful during the entire process. Please return when needed and we will show you this same outstanding service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 16, 2021

Drivers side door panel replaced. Excellent job. Service dept and parts dept have always been great. Very good communication and work complete as promised, can’t beat that. More

by GLIDER616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
May 18, 2021 -

Zeigler GMC of Holland responded

HI, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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