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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

April 28, 2021

After contacting the dealer through an online shopping site, we received a prompt reply. On the day we had arranged for a test drive, we arrived after a two hour drive to find the vehicle parked up front More

by '13 RAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rozema,Brad Holwerda
Apr 29, 2021 -

Zeigler GMC of Holland responded

HI! Thank you for visiting Elhart, we appreciate your business! Kevin along with his team work hard to make sure every customer experiences the best customer service possible, and it's wonderful to know this was reflected in your recent visit. t is wonderful that we could meet you half way to deliver your new truck and that you drove two hour to purchase the truck of your dreams. Kevin is a valuable member of our team and it's wonderful that we could meet you half way to deliver your new truck to you. Happy Driving. If there is anything else that you may need, please make sure that you let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 26, 2021

Worked with Ben, Simon and Troy...all 3 knew their GMC trucks and really educated me on the finer points. Brad did a great job with the financial portion. Both my wife and I are very happy with Elhart...S More

by dsbutler8105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Holwerda,
Apr 27, 2021 -

Zeigler GMC of Holland responded

Thanks for the positive feedback! It's great to hear that you enjoyed our services so much that you've bought two new cars from our dealership in the past 8 months! Customer satisfaction is top priority and I'm glad to that our team showed you that we work hard to keep our customers satisfied! Thanks for your loyalty and the five-star review! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 26, 2021

The sales process was very nice but once I got to the finance portion I was completely turned off and wanted nothing to do with the car I was looking at, Cayrn tried to talk me into a horrible deal and I More

by PhishTaco
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Zeigler GMC of Holland responded

HI, we are sorry you didn’t enjoy our services. We appreciate your feedback and will share it with our team. If you would like to discuss this with us further, please give me a call at 616-392-8516 or email me at jan@elhart.com. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 24, 2021

Just wanted to thank all of the staff that helped me out on getting our new truck especially Jenniffer thank you from the bottom of my heart for all that you have done thanks again More

by guadalupejp76106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez,Conrad Riquelme
Apr 26, 2021 -

Zeigler GMC of Holland responded

Thank you for taking the time to write such a great review and congrats on your new car! Jennifer will be thrilled to hear how her great customer service has produced another satisfied customer. She is a valuable member of our team. I'll be sure to pass along your compliments to her. We appreciate the opportunity to earn your business, and we look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 22, 2021

I like how they will work with you on a problem. They are very friendly and helpful. I am grateful for the help that I have gotten. More

by GRZYBOWSKI49450
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Plantenga
Apr 23, 2021 -

Zeigler GMC of Holland responded

HI! Thanks for highlighting our friendly and helpful staff who helped make this such a great experience! We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 21, 2021

Purchased a Genesis GV80. Ben Marietta was a pleasure to work with. Unfortunately when I needed to resolve an issue with the interior, I was directed to the General Manager, Robert Gibson. Mr. Gibson ackno More

by RA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Marietta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn de la Rosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gibson
April 19, 2021

A pleasant experience all the way around in my purchase of Genesis G80. Ben was efficient in explaining the many features of the vehicle and helping me figure things out after the fact... More

by evpzahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Holwerda
Apr 20, 2021 -

Zeigler GMC of Holland responded

HI! Thanks so much for the nice review! Ben is a key component of our team, and it is great to hear that he made your car-buying a an all around pleasant experience. Enjoy your new Genesis G80 and HAPPY DRIVING! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 17, 2021

very professional people,nice guys..bought all my three cars at Elhart and doing all the service too..shout out to Jon Shannon at service,always making sure all my cars are in good running condition..thank More

by MJDL_23629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Apr 19, 2021 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! Jon Shannon is a key component of our team, and it is great to hear that he is always making sure all your cars are in good running condition. I will be sure to share your compliments with him. It's fantastic that we have earned your repeat business. Once again, thank you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 17, 2021

Honestly I have no words but to thank Jennifer OBrien-Martinez for helping me take out the Jeep I always wanted! She helped me with my credit I didn’t had in 2018. And now from a 2011 GMC Terrain More

by Ohsandy424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Reneisha Powell
Apr 19, 2021 -

Zeigler GMC of Holland responded

HI! Congratulations on your new 2015 Jeep Grand Cherokee! It’s wonderful to know that you feel confident in your decision to choose Elhart Automotive as your dealer. Jennifer is a valued member of our team and it’s a delight to know that she has helped to proudly represent our dealership throughout your purchase. It is imperative to us that we make the car-buying experience painless and efficient. We look forward to servicing you in the future. Until we see you again, happy driving. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 15, 2021

Scheduled an appointment which was almost 3 weeks out, then they tried to move it back another week or more. They tried to squeeze me in on the day originally scheduled so that was nice. I dropped truck o More

by ADAM91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who they were.
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