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Zeigler GMC of Holland

Holland, MI

Overview
Employees
Reviews
4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

April 12, 2021

We had the best time purchasing our 2018 GMC Acadia. The car is everything we were searching for. Conrad Riquelme helped us through the process and understanding the nuances of the car. His attitude and ene More

by Bmerchut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Riquelme
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Apr 13, 2021 -

Zeigler GMC of Holland responded

HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Conrad and Brad, and we will be sure to share your thoughts with them. We thank you again for visiting our dealership and for this great review! Enjoy your new 2018 GMC Acadia! Happy Driving, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 09, 2021

I always have a great experience at Elhart GMC. Friday m purchasing vehicles to having them serviced, the Elhart Staff are always professional and friendly. When you find a good thing, you stick with it and More

by brennanjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
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Apr 12, 2021 -

Zeigler GMC of Holland responded

HI! Thanks for highlighting our professional and friendly staff who help make your experieinces great. We appreciate your kind words and look forward to earning your repeat business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 08, 2021

Bought a used truck that didn’t even come with an oil cap. Not even a month later has a check engine light for exhaust filter, can’t get it in for two weeks. Told me to go to another dealer. Spend over 5 More

by defouwrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Lawrence
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Apr 12, 2021 -

Zeigler GMC of Holland responded

HI, thank you for bringing this matter to our attention. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this 2-star experience at our dealership. In this situation, everyone loses. We will use this as an opportunity to improve. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 01, 2021

I’d like you not to replace parts that didn’t need to be replaced if you do I would like not to be charged for them More

by leo.maas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Riquelme
Report | Print
Apr 01, 2021 -

Zeigler GMC of Holland responded

HI Leo. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. We are committed to your satisfaction and would love the opportunity to make it right and improve our process. I would like to speak with you directly in order to learn more about your experience, please feel free to contact me at your earliest convenience at 616-392-8516. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com

April 01, 2021

Always love coming to Elhart! They make scheduling easy and fast! they can always get me in right away! Everyone is very friendly and happy! I am a loyal customer! More

by JESSICAB2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence,Jon Shannon
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Apr 02, 2021 -

Zeigler GMC of Holland responded

Hi! Thanks so much for the nice review! We appreciate the opportunity to earn your business. Also, thank you for recognizing our friendly and happy staff who made this such a great experience. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 28, 2021

Everything was great. I was given the red carpet treatment when I got there, everything was explained well, everyone was super kind and helpful. Great first car buying experience! More

by Taitekender1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack DeVrow
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Mar 29, 2021 -

Zeigler GMC of Holland responded

HI, it was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. Congrats on your new vehicle! We appreciate your business, and look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 27, 2021

Junior and Caryn were amazing to us. They made the process fast and easy, and made everything work for us. They truly care about their customers and work ! What an amazing team More

by ramosc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2021 -

Zeigler GMC of Holland responded

HI! Thank you for the opportunity to earn your business. We are pleased to hear of your admiration towards our teamwork and service. Junior and Caryn are valuable members of our team. Please return when needed and we will be sure to provide the same outstanding customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 27, 2021

Such a wonderful dealership!! Definitely a 10/10!! I highly recommend to all my friends and family to check out Elhart in Holland. They are all so friendly, helpful, and patient! Ask for Ben Comai. He w More

by Adriana Yskes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Comai
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Mar 29, 2021 -

Zeigler GMC of Holland responded

Hi Adriana, congratulations on your new Chrysler 200!!! It’s wonderful to know that you feel confident in your decision to choose Elhart Automotive as your dealer. Ben is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. It is imperative to us that we make the car-buying experience painless and efficient. We look forward to servicing you in the future. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 20, 2021

This team did wonders to make all things possible for me and my fiancé with getting the car we loved. Thanks to them, I was able to purchase my own car and I loved every minute of working with them! More

by nichole25flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Duane Scholten, George Cholo
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Mar 22, 2021 -

Zeigler GMC of Holland responded

HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words, and I will be sure to share your them with our team. We thank you again for visiting our dealership and for this great review! Enjoy your new purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 18, 2021

Very professional dealership. People are amazing. Jennifer was terrific. Answered all our questions. Diane was wonderful to work with on on our car. Amazing dealership. More

by Midnightangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Duane Scholten
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