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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

February 03, 2021

Junior & Caryn were such a pleasure to work with. They both have a high expertise in the work that they do. They made sure all our questions were answered and helped the process flow smoothly. They made u More

by Jubeiza92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Van Huis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. Junior and Caryn work hard to provide the best customer service possible. They are valuable members of our team! We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 02, 2021

Everyone was super nice! Ben went above and beyond to keep me in the loop about cars and to help me find the right one! More

by kejoart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Zeigler GMC of Holland responded

HI, thank you for taking the time to write such a great review! Ben strives to create a positive buying experience for every customer, and he will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 02, 2021

From the moment we walked in until the signing of the contract I felt like I was at home with family. All of our questions answered with no fluff. Junior is awesome at his job hands down. I watched how h More

by Beenetastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Zeigler GMC of Holland responded

Wow what an awesome review! Thank you for the opportunity to earn your business. Junior and Caryn are valuable members of our team and work hard to take care of all their customer needs. I'll be sure to pass along your compliments to them and we look forward to seeing you again. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 01, 2021

Had a great experience at Elhart buying my new car. Third time getting a car from them. Everyone was incredibly nice and helpful. Reneisha is awesome! More

by LeeannL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Reneisha Powell
Feb 02, 2021 -

Zeigler GMC of Holland responded

Thanks for the positive feedback! It's great to hear that you have enjoyed our services so much that you've bought three cars from our dealership! Customer satisfaction is top priority and I'm glad that Reniesha and her team showed you that we work hard to keep our customers satisfied! Thanks for recognizing them and for your loyalty! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 30, 2021

All Good.Problem resolved ! Transportation to and from All Good. Problem resolved ! Transportation to and from Grand Haven, Mich. worked out great! Oil change coming up asap. Made last GM Fin. have zer More

by EPRESALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Landall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Hazlewood,Robert Gibson,Jon Shannon
Feb 01, 2021 -

Zeigler GMC of Holland responded

HI! It is great to hear problem was resolved to your satisfaction! We appreciate the time it took to fill out this survey. I will be sure to share your comments with our team. Once again, thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 29, 2021

Great experience buying new car & trading in my ..Ron. Great experience buying new car & trading in my .. Ron. kept contact with me.. Worked with me on price:) Very nice 😃 I was buying this Car on my More

by LK0950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hazlewood,
Jan 29, 2021 -

Zeigler GMC of Holland responded

Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Ron, and we will be sure to share your comments with him. We thank you again for visiting our dealership and for this great review, enjoy your new GMC Terrain! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 29, 2021

Getting a hold of someone to actually schedule an appointment was a nightmare. The scheduler and I played phone tag continuously and I felt like every time I called I received her voicemail. It was a More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence,Jon Shannon
Jan 29, 2021 -

Zeigler GMC of Holland responded

Hi Kay! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. I will be sure to share your comments with our Service Director, Frank Siebart and his team. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 28, 2021

Service department was great. While we were there, we looked at some new cars. While we were looking, a salesman asked if we needed help. We explained what we were doing when he got a call, excused himse More

by GDANIELSON
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Jan 29, 2021 -

Zeigler GMC of Holland responded

HI! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had a 3-star experience at our dealership. We appreciate honest feedback to help us grow and give better customer service. I will be sure to share your comment and 3-star rating with our management team and sales team. Thank you for letting us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 27, 2021

Ben M amazing customer service attention to detail and follow up. I would highly recommend Elhart to any of my friends and family. The Genesis GV 80 is pure luxury at a fraction of the price. Could not More

by houchinmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Zeigler GMC of Holland responded

HI, we are thrilled to hear that you were extremely pleased with your experience at our dealership! Thank you for the opportunity to earn your business and for recognizing Ben. He is a valuable member of our team. Enjoy your new Genesis GV80. Happy Driving. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 26, 2021

We found the vehicle we wanted for the price we wanted! Staff was friendly, courteous, and helpful. Our experience was very satisfying, and we highly recommend them! More

by sdkruizen17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Riquelme
Jan 26, 2021 -

Zeigler GMC of Holland responded

Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about our staff, and I will be sure to share your compliments with our team. We thank you again for visiting our dealership and for this great review! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

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