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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

October 15, 2020

Excellent experience all the way around. I don't have anything else to say. A requirement 25 words of feedback is a real pain. Okay? More

by TKEVINOBRIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Oct 16, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for the high-star rating. We appreciate the opportunity to earn your business. Sorry about the 25 word requirement I will share your comment with the software company at DealerRater. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 15, 2020

Junior was so helpful and kind, it made buying a vehicle easy! With having a very bad experience from a previous dealership, it was a good feeling to feel welcomed and not pressured into anything we didn't More

by Dwhitaker3323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Zeigler GMC of Holland responded

HI, thank you for taking the time to write such a great review! Junior and Caryn strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with them. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 12, 2020

I cannot tell you how pleased I am with the service received on my last visit. I had some squeaky brakes and needed an oil change so I was fully expecting a lengthy stay in the customer lounge followe More

by PMADARASZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tough to know with masks on
Oct 13, 2020 -

Zeigler GMC of Holland responded

Your kind words and fantastic star-rating are greatly appreciated! I am happy to read that our staff provided you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Elhart Automotive. I will be sure to share your compliments with our Service Director, Frank Siebart and his team. Safe travel to Florida! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 09, 2020

Excellent service. Done on time every time. Staff is friendly and knowledgeable. Would recommend going to elhart for all vehicle needs. No questions asked. Period More

by CATHLEENPUCKETT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
Oct 12, 2020 -

Zeigler GMC of Holland responded

HI, we are delighted to hear that our staff at Elhart Automotive was able to provide friendly and knowledgeable service. We appreciate the opportunity to earn your repeat business. Thank you for taking the time to let us know how we did. Please return when needed and we will show you this same 5-star customer service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 07, 2020

Had my car in for an oil change. After waiting for two hours, o went to see what was going on. It was outside all done. No one came to let me know.☹ Very disappointing. Not sure I will be back for more se More

by BAUMANNEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Lawrence
October 07, 2020

Excellent service as always! Been going to this Elhart for many years and everyone is always friendly. Brittany is very kind and helpful. Highly recommend this place! More

by Chrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Midolo
Oct 08, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! Brittany is a key component of our team, and it is great to hear that she gave you an excellent service experience at our dealership. We appreciate the opportunity to earn your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 07, 2020

Troy was fantastic! No games. No wasted time. He helped find extra savings through my employer. Very satisfied with the experience. We are enjoying our new vehicle. More

by HEUKERP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Zeigler GMC of Holland responded

HI, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Troy will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. Congrats on your new vehicle and we're glad you're enjoying it! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 07, 2020

Jennifer knew what I needed, and she made it happen! She is a very kind person! The campus is huge and clean and appears well-organized More

by Chatienana1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez
Oct 08, 2020 -

Zeigler GMC of Holland responded

Thank you for such a great review! We're so pleased to hear that working with Jennifer was so wonderful. She is a valuable member of our team. Thanks again for the opportunity to earn your business. We look forward to seeing you in the future, but in the meantime enjoy your purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 06, 2020

Very good and both thumbs up up up and heart felt kindness and you have a great location for sure and I highly recommend you. More

by MANDHBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
Oct 07, 2020 -

Zeigler GMC of Holland responded

Wow what a great review. Reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate the opportunity to earn your business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 05, 2020

We had a rough start because the problem was diagnosed wrong to start with but I appreciated you making it right; personally I understand that finding the root cause isn't always easy. More

by matt.potts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Oct 06, 2020 -

Zeigler GMC of Holland responded

Hi Matt, Thank you for visiting Elhart, we appreciate your business! Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know that we made things right. We look forward to seeing you again on your next visit! As always, if you have any questions or need anything, please feel free to reach out to us directly. Happy Driving Matt. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

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