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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

September 16, 2020

The service center is just great back in the days I worked in pont. Shop in Fennville mi learned customer service is your first and only chance to keep people coming back More

by TOMLGILES1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon,Adam Havens
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 16, 2020

I was very happy with the service that Elhart gave me. I was told what was wrong with the transmission and what had to be done. I was impressed with what they did.. The car is running great. More

by R_STOEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Sep 21, 2020 -

Zeigler GMC of Holland responded

What a wonderful review! We are so happy to hear that your car is running better! We value our customers and strive to make sure that everyone leaves completely satisfied! We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 16, 2020

Had a very efficient and positive interaction with everyone at Elhart. Jayden was terrific and managed the process of buying flawlessly. I’d highly recommend Elhart and the Genesis team there. More

by scott.brew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayden Engster
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi Scott. Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing Jayden, he is a valuable member of the team. Once again, thank you. We look forward to servicing you in the future. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 15, 2020

Contacted Shay over the phone about a suv that was on their lot. Asked her lots of questions and she was very helpful! Showed up later that day and bought the vehicle Ive been searching weeks for! Great More

by Rwalsh75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Tamez
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi Rwalsh75, thank you for the top marks, and for taking the time to leave this review. I’m glad Shay was able to take care of you. She is a valuable member of our team and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 15, 2020

Overall a good experience. Jennifer in finance did a great job walking me through the process. I would suggest that sales people learn the equipment on the vehicles they are selling so they are able to More

by dbourdon64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Reneisha Powell
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi dbourdon64! Thank you for such a great review! We're so pleased that Jennifer did a great job walking you through the process. She is a valuable member of our team. I will be sure to share your comments with our Sales Manager in regards to our sales people. Enjoy your purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

Very pleasant good people I recommend this place to anybody out there looking for a vehicle !!! If you're looking for a vehicle this is the place to go More

by Lee moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Shay Tamez
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi Lee! We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your compliments with Shay and Jennifer. They are valuable members of our team. We sincerely value your business. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

They worked with us to find the right price and we are very happy with our purchase! We will have to see how their service department does when we need our vehicle serviced More

by ccook09
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler GMC of Holland responded

HI! First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. Troy and Simon are valuable members of our team and I will be sure to share your compliments with them. Our service department is top-notch and we looked forward to the opportunity to earn your business in that department as well. We look forward to working with you and if you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

I chose Elhart GM to put new tires on my 2005 Pontiac Grand Prix GT because I trust the service department and have excellent service. More

by JULIE.GRAVELING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hi Julie, we're happy you found our staff to be so trustworthy during your experiences here at Elhart GMC. We appreciate the opportunity to earn your business and always more than happy to assist you if anything else comes up. Take care! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 14, 2020

They are always kind when I come in for service. They listen, tell me their advice, and let me choose what work I get done on my vehicle. More

by JACOBA.DIEKEMA-MEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Sep 21, 2020 -

Zeigler GMC of Holland responded

Hello Jacoba, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. If you ever need anything else from us, please feel free to give us a call or stop by. We appreciate the opportunity to earn your business. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 13, 2020

Best experience to date! Last week, I was involved in a car accident that unfortunately totaled my car. The night of the accident, my husband and I stopped in to see Junior and Caryn. We have had wonderful More

by Roxanne Phipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Zeigler GMC of Holland responded

Roxanne, thank you for taking the time to write such a great review! Junior and Caryn strive to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with them. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

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