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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

September 11, 2020

Service was just as expected from before, terrific! Easy in, easy out! Service is key to where I buy my automobiles. Great communicators as well! Thanks Elhart! Joe More

by JTBRUMMEL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Sep 21, 2020 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review. We appreciate the opportunity to earn your repeat business and it is great to read our service staff made it an easy in and an easy out. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 11, 2020

We were very satisfied with our service on our Cadillac SRX .John in the service center was great to work with and was very professional! More

by MARY J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Sep 21, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Jon, and I will be sure to share your kind words with him. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com. Sorry for the delayed response, I was on vacation last week!

September 11, 2020

We had the best experience at Elhart on our used vehicle purchase I've ever had. I was met by Salesman Junior De La Rosa and instantly felt comfortable with him. I never felt pressured which would normally More

by Joe D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Zeigler GMC of Holland responded

Hi Joe! Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Junior, Caryn and the rest of our staff. I will be sure to share your kind words with them. Thank you for your recommendation to others, and we hope you enjoy your new purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 10, 2020

First time customer. Jennifer was tops, knows her job and does it well. Everyone very nice and friendly. Shay also very nice, helpful , does her job well. Everyone was nice, so far enjoying our new used car More

by tubee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Shay Tamez
Sep 10, 2020 -

Zeigler GMC of Holland responded

Hi tubee, thank you for the top marks, and for taking the time to leave this review. Jennifer and Shay are valuable members of our team and they will be thrilled to read that they've been successful at this. I’m glad they were able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 08, 2020

Its nice to have a please to service a vehicle that is flexible and reliable. I am glad to have brought my vehicle in for repair and a safety check. More

by JOHN.BILSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Sep 08, 2020 -

Zeigler GMC of Holland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 08, 2020

My experience at Elhart was all good. This was for a recall. Things's were done in a timely manner. I would used there service again. More

by KENDALL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
Sep 08, 2020 -

Zeigler GMC of Holland responded

Hi Kendall3. It is great to hear everything was done quickly and to your satisfaction! We appreciate the opportunity to earn your business. Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 08, 2020

I made the mistake of purchasing a used car from this dealership. Within hours of making the purchase I discovered several major issues with the car. I called them immediately and took the car back to th More

by kajenrow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy Hiemstra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Rivera
September 07, 2020

Sales personnel very knowledgeable and extremely helpful. The process just took a very long time. Good job in getting financing at a competitive loan rate More

by TJDEHAAN44
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack DeVrow
Sep 09, 2020 -

Zeigler GMC of Holland responded

Hi TJDEHAAN44, thank you for recognizing our sales personnel as being very knowledgeable and extremely helpful. Zack is a valuable member of our team. Although, we regret that you had this 2-star experience at our dealership and we will use this as an opportunity to improve. We are very sorry for your experience and we appreciate you sharing your review with us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 06, 2020

My experience at Elhart was all good, I had repairs done at the collision dept. they started as soon as insurance cleared,set me up with a rental and when I got my truck back it looked like new,and I knew i More

by SOVERWEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Midolo
Sep 08, 2020 -

Zeigler GMC of Holland responded

Hi Soverweg, Your kind words and fantastic star-rating are greatly appreciated! I will be sure to share your compliments with our Elhart collision team. We appreciate the opportunity to earn your business. Have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 04, 2020

if you want the truth - stop sending me emails wanting me to rate the service if i did not like Elhart Service Center I would not be going there and would let you know why - they have always treated me with More

by GREGGS1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence
Sep 08, 2020 -

Zeigler GMC of Holland responded

HI! Sorry about the surveys. On the survey, at the bottom, does it give you an option to "unsubscribe"? If not, would you please forward all surveys you are receiving so I can try to block them coming to you. Our Manufacturers send out surveys too because this is how they see how we're doing. It's like our report card. You can forward the surveys to jan@elhart.com. We appreciate the opportunity to earn your business and in no means are we trying to annoy you. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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