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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

September 03, 2020

Absolutely excellent service. I went in with an idea of what I wanted and my dealer, Zack Devrow, took care to show me that vehicle as well as alternatives while not pushing for the pricier option. The ent More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack DeVrow
Sep 04, 2020 -

Zeigler GMC of Holland responded

Hi Alex, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Zack will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him as well. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 03, 2020

Clean, comfortable, friendly and convenient. The service is good and comprehensive often mentioning things I might not have thought about for this service call. The online "getting the appointment" process More

by DAVE.BROOKS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence,Adam Havens
Sep 04, 2020 -

Zeigler GMC of Holland responded

HI Dave, Thanks for letting us know how we did. I will be sure to let my Service Director know about the online software and if there is some way we can make it better. We appreciate the opportunity to earn your business and have a great holiday weekend. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 03, 2020

Always a good experience with the service dept. 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 More

by LBOERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Sep 04, 2020 -

Zeigler GMC of Holland responded

HI! Thanks so much for the nice review! Jon Shannon is a key component of our team, and it is great to read that he always gives you good service. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 02, 2020

The service department went above and beyond take care of us. We have been a loyal customer since the early 1990s buying both GMC and Pontiac brands. More

by RON98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Zeigler GMC of Holland responded

HI! It was a pleasure to read your comments this morning. We appreciate the customer loyalty and the opportunity to keep earning your repeat business. Long-term customer relationships and 100% completely satisfied surveys are what we strive to achieve. Thank you for this review and for your loyalty. We look forward to seeing you again! Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 30, 2020

It was done quickly. Answered my questions. Will return. I drove from grand Rapids. Learned of the free oil change from Michelle. Questions about recall anwered. More

by JWARD2588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Zeigler GMC of Holland responded

Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your service visit at our dealership. We appreciate your kind words about Michelle, and I will be sure to share your comments with her. We thank you again for visiting our dealership and for this great review, and we hope you have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 27, 2020

I had the pleasure of working with Junior and Caryn de la Rosa on the purchase of my 2018 Honda CRV! As a FIRST time buyer, I was extremely nervous in purchasing my very own vehicle, but as soon as I stepped More

by Surrey Valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Zeigler GMC of Holland responded

Hi Surrey, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer. Junior and Caryn will be thrilled to hear that they've been successful at this. They are valuable members of our team! I'll be certain to share your compliments with them. Congrats on your new 2018 Honda CRV! We appreciate your business, and let us know if there's anything else we can do for you! Have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 27, 2020

As is typical the team was efficient and professional in handling my oil change and recall notice which was due. Everything completed on time. Much appreciated. More

by BRETT.MAZARKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Aug 28, 2020 -

Zeigler GMC of Holland responded

Hi Brett. We are thrilled that you enjoyed our services. Thank you for taking the time to share your comments and for letting others know as well. I will be sure to share it with our team. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 26, 2020

I was really happy with the service I received on my truck. They took care of all my concerns. The waiting area was very clean and everyone was very kind!! More

by MJVOLLINK7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Aug 27, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating and highlighting our kind staff! We're glad to read we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 26, 2020

Great place to get service work done on your car. Fair and honest service department. Thanks for working on my Jeep Grand Cherokee. Always the best. More

by RUTH.ZUROSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Aug 27, 2020 -

Zeigler GMC of Holland responded

Hi Ruth! Thank you for taking the time to let us know we are "always the best." Our vision statement is to be "the best place to work, buy and service vehicles". We appreciate the opportunity to earn your repeat business. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 25, 2020

Jennifer worked her magic for us! She helped us get approved with a great rate, when we really thought it was impossible to get approved. We are so happy Jennifer was the one to take care of us. And th More

by Jzwar31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez
Aug 26, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for visiting Elhart Automotive, we appreciate your business and the time you took to write this review! We are happy to have been able to help you with finding your new car. Jennifer is a valuable member of the team, thank you for recognizing her. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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