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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

August 24, 2020

Service and communication was very good. Timely with the completion of work. Service manager worked with my warranty provider to help cover the repair costs. Did a great job. More

by goldbhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Aug 25, 2020 -

Zeigler GMC of Holland responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart GMC. We appreciate the opportunity to earn your business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 22, 2020

Great service,well treated. Truck was finished on schedule and they picked me up when the warranty work was completed. . We will keep coming back for service. More

by Jake Boeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Aug 24, 2020 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 22, 2020

It was awful. I was charged $20 more than my last visit. When I questioned the bill and why am additive was out in my oil for $15, they said it’s the new procedure and it replaces a quart of oil. 2 problems More

by KRISTOPHER.REINHARDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Havens
August 22, 2020

They did a great job and were right on time. Thanks for all your help with my hitch issues. I was able to get my truck back the same day. More

by NSHAARDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
Aug 24, 2020 -

Zeigler GMC of Holland responded

HI! It is great to hear everything was done quickly and to your satisfaction! Thank you for the opportunity to earn your business, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 22, 2020

Jennifer is the very best of the best!! They don’t come any nicer, more professional and helpful! Thank you so very much for everything!! Shana Horton More

by Shanao22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez, George Cholo
Aug 24, 2020 -

Zeigler GMC of Holland responded

HI! Thank you for the opportunity to earn your business. We agree, Jennifer is the very best of the best and she is a valuable member of our team. We appreciate your 5-star ranting and happy you enjoyed our dealership. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 19, 2020

Great customer experience! Jon and Dave were great. Always on time Promise!! I will recommend to my friends and neighbors that if you have a GM product, please go to Elhart! More

by JEFF.VANNATTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Aug 21, 2020 -

Zeigler GMC of Holland responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Jon and Dave are valuable members of our team and I will be sure to share your compliments with them. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 19, 2020

Excellent service!! I have been coming to ELHART for years and have always been treated great. The staff is very friendly and always great to talk to. More

by RODS76OLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Zeigler GMC of Holland responded

We appreciate your 5-star rating and happy you enjoy our dealership. Thank you for the opportunity to earn your repeat business and we look forward to seeing you again in the future. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 17, 2020

Michelle did not schedule the tire rotation that we asked for when my husband stop in to ,see appt. it was done but I think it took a while - 85 minutes. We asked that our car wasn’t washed since it was just More

by RABREDEWEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
August 17, 2020

2nd new truck I have purchased from Elhart GMC. Love the dealership and its friendly "be-nice" culture! Everyone has been very professional and helpful. John Franklin, Service Manager is the best! Thanks to More

by brennanjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gibson,Jon Shannon,Adam Havens,
Aug 18, 2020 -

Zeigler GMC of Holland responded

Hi James, it was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 14, 2020

Service process met my expectations during the pandemic. Well done. The ability to drop my truck the night before and pick up when it was ready worked well. More

by NHGESWEIN
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Zeigler GMC of Holland responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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