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Zeigler GMC of Holland

Holland, MI

Overview
Employees
Reviews
4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

August 03, 2020

This was my initial contact with Elhart and they did a very nice job of serving our 2019 Terrain. Very nice customer service as well at the initial contact point!! More

by lrzahn
Recommend Dealer
Yes
Employees Worked With
Adam Havens
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Aug 04, 2020 -

Zeigler GMC of Holland responded

Hi! We are thrilled that you enjoyed our services. Thank you for taking the time to share your comments about our 5-star customer service. We so appreciate it! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 03, 2020

Thanks for getting me in for some service the day you need it great job, my schedule. Very good service! Appreciate your knowledge! Thank you😃 More

by BVIERZEN
Recommend Dealer
Yes
Employees Worked With
Adam Havens
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Aug 04, 2020 -

Zeigler GMC of Holland responded

HI! The pleasure was truly ours. We appreciate the opportunity to earn your business and happy to have provided you with such a positive experience. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 03, 2020

We were quite satisfied with the service provided. We did have a problem with a scraping sound after picking up the car. We were told that it needed new front brakes. It sounded more like a brake cover More

by PGWIGWAM
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon,Adam Havens
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Aug 04, 2020 -

Zeigler GMC of Holland responded

Hi. Thank you for your feedback. We appreciate honest feedback to help us grow and give better customer service. I will be sure to share your comments with our service team. We sincerely value your business and appreciate the feedback. Have an awesome day. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 02, 2020

We are extremely happy with our GMC Arcadia! We got an oil change at the dealership where purchased, but On Star tells us different! It would be nice if the dealership in Holland sync with on star! More

by hillard66
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Report | Print
Aug 04, 2020 -

Zeigler GMC of Holland responded

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart GMC. We are here to help so please contact our Service Manager, Frank Siebart at (616)886-7470 so we can find out more about the sync between our dealership and OnStar. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 01, 2020

Every time my vehicle need to be serviced the personal was polite and courteous .alway’s. I also liked the truck wash when they were done. More

by jarrettcedrix8
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Report | Print
Aug 03, 2020 -

Zeigler GMC of Holland responded

Thank you so much for this excellent review! We truly value our customers, and we strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your service visit at our dealership. We appreciate your kind words about Jon, and I will be sure to share your thoughts with him. We thank you again for visiting our dealership and for this great review, Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

August 01, 2020

They have always been professional and efficient Elhart from the start of buying our vehicle were very professional and attentive to our needs. We were pleasantly surprised at personable they were an More

by SIMLINS17
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
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Aug 03, 2020 -

Zeigler GMC of Holland responded

Thanks so much for the nice review! Troy is a key component of our team, and it is great to hear that he made your car-buying experience professional and efficient. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 31, 2020

Getting an appointment. Fast. Prompt, courtesy service upon arrival A+. Fast service. My only disappointment is they ordered a part I needed for a hatch light, but I have never heard back. Been over 2 wee More

by DOUGVICKIN
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
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July 27, 2020

Quick and well informed staff All of the employees were well informed and provided a lot of good info on the lease and the car. I was able to get out with the car pretty quickly. More

by timtodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skye Musk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez, Zack DeVrow
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Jul 28, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to share your comments. We appreciate the opportunity to earn your business. Thank you for highlighting our staff who helped make this a 5-star review. I will be sure to share your comments with the team. Sorry about the stickers, I will be sure to share this with the team as well. Reviews like this help us learn and grow. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 27, 2020

Thanks to Reneisha who made the whole process very smooth and easy. Answered my questions and followed through with second key gone missing. Kudos to Reneisha & Elhart More

by cduethorn
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reneisha Powell
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Jul 28, 2020 -

Zeigler GMC of Holland responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Reneisha will be thrilled to hear that she's been successful at this. I'll be certain to share your compliments. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 26, 2020

Shay was very informative and easy to talk to! She went out of her way to make us happy. Made it a very easy transaction. More

by Bulldog64
Recommend Dealer
Yes
Employees Worked With
Shay Tamez
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Jul 27, 2020 -

Zeigler GMC of Holland responded

HI Bulldog64, thank you for taking the time to write such a great review! Shay strives to create a positive buying experience for every customer, and she will be thrilled to hear that she was successful at this. Needless to say, she's a valuable member of our team. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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