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Zeigler Hyundai of Holland

Holland, MI

Overview
Employees
Reviews
Vehicles
4.7
785 Reviews
Zeigler Hyundai is a new and used dealership in Holland, MI, that specializes in selling, servicing, and financing new and used cars, trucks, and Hybrid vehicles near Grand Rapids and Wyoming. Visit us for a competitive deal on a new Hyundai Accent, Hyundai Elantra or Hyundai Ioniq Hybrid. Our dealership is proud to have a service center on-site and is eager to assist you with your next oil change or brake service.
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800 Chicago Drive

Holland, MI

49423

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Showing 785 reviews

September 30, 2023

My experience here was absolutely incredible! They made everything so easy for me and worked with me on the budget I need to stay at! I recommend it to anyone #team de la Rosa And caryn de la More

by Lilybaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Zeigler Hyundai of Holland responded

HI! Thank you for the opportunity to earn your business. Junior and Caryn are valuable members of our team. I am glad they were able to fulfill your driving dream. Please let us know if you have any questions and we will show you this same outstanding customer service. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

September 01, 2023

Can’t properly diagnose or seem to fix my problems…repeatedly. For example, Yukon Denali that is perfectly maintained confines to leak oil. Despite my frustrations nobody seems to care More

by mwickstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Zeigler Hyundai of Holland responded

Hi mwickstra, Please let me apologize for this negative experience. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. We do care and are committed to your satisfaction and would love the opportunity to make it right and improve our process. If you would like to discuss this with us further, please give our Service Director, Frank Siebart a call at (616)886-7470. Best Regards, Jan Houting, CEO of Customer Service, janhouting@zeigler.com

Sep 06, 2023 -

mwickstra responded

I've been told for a few weeks now - after several attempts - that Frank was going to be calling me but have yet to hear from him.

Sep 06, 2023 -

Zeigler Hyundai of Holland responded

Hi mwichstra, Thank you for bringing this matter to our attention. Frank did not know you were waiting for a phone call from him. I'm glad you two connected. We apologize for your experience and will use this as an opportunity to improve. Once again, thank you for your review. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

August 24, 2023

These people are amazing they got me approved when I needed a car urgently. They worked with me even on their day off! His wife Caryn did not disappoint either. She worked her butt off to get me a car! More

by hmwhite2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Zeigler Hyundai of Holland responded

HI! Thank you for the opportunity to earn your business. Junior and Caryn are valuable members of our team. I am glad they were able to fulfill your driving dream. Please let us know if you have any questions and we will show you this same outstanding customer service. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

August 10, 2023

Honest, straight forward, no nonsense. Will definitely drive the 70 miles again when looking for new vehicle. More

by vernrobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Marietta Five Star.
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Aug 16, 2023 -

Zeigler Hyundai of Holland responded

HI, thank you for taking the time to write such a great review! Our entire team strives to create a positive purchasing experience for every customer, and Ben will be thrilled to hear that he's been successful at this. He is a valuable member of our team! I'll be certain to share your compliments. Congrats on your new Hyundai! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

July 18, 2023

The service department made a thorough analysis, and even determined that my repair was covered under warranty. More

by MARIETTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2023

This would be my third vehicle purchase from Elhart one Nissan and 2 Hyundai. Very satisfied with everything this place has to offer. The staff are amazing. More

by shannonbriggs.cma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack DeVrow
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July 15, 2023

They fixed my car because it had alot of issues. Now it runs good. They didn't clean my vehicle after they fixed it. Also, they ordered a fuel door 2.months ago and I haven't received any phone call More

by Nsynha69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2023

Great experience at Elhart Hyundai purchasing a new Palisade. Zack Devrow made the sales process simple and communication was great. Caryn with finance was fantastic to work with as well. Highly rec More

by Sadieowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack DeVrow
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July 05, 2023

Efficient and straight to the point transaction. No pressure experience. The “sit down” in finance can always be anxiety inducing, but this particular finance manager was fair without too much press More

by leeanderson2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Zeigler Hyundai of Holland responded

HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your purchase at our dealership. We appreciate your kind words and I will be sure to share your comments with our team. We thank you again for visiting our dealership and for this great review! Enjoy your new purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

June 30, 2023

#TeamdelaRosa was amazing to work with! ! They have helped me before and I will certainly work with them again in the future! Thank you Junior and Caryn!!! More

by Chuck Wiersma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Zeigler Hyundai of Holland responded

Hi Chuck, Thank you for visiting Elhart, we appreciate your business and the time you took to write this review! We are happy to have been able to help you again with your new vehicle. Junior and Caryn are valuable members of the team, thank you for recognizing them and your loyalty. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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