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Zeigler Hyundai of Holland

Holland, MI

4.7
781 Reviews
Zeigler Hyundai is a new and used dealership in Holland, MI, that specializes in selling, servicing, and financing new and used cars, trucks, and Hybrid vehicles near Grand Rapids and Wyoming. Visit us for a competitive deal on a new Hyundai Accent, Hyundai Elantra or Hyundai Ioniq Hybrid. Our dealership is proud to have a service center on-site and is eager to assist you with your next oil change or brake service.
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800 Chicago Drive

Holland, MI

49423

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Showing 781 reviews

October 13, 2020

Ben doing awesome job- always honest, helpful, full of options!!! His Customer Service level is excellent! My next car definitely will be from Elhart and Ben will be my sales man! More

by elmin_82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Zeigler Hyundai of Holland responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Ben will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 13, 2020

Returning customers because of Ben Marrietta's sales approach. Him and Mike Van Huis relaxed approach letting up decide what we wnated and putting together a great dealer. We will continue to return to More

by North42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Van Huis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Zeigler Hyundai of Holland responded

Thanks so much for the nice review! Ben and Mike are key components of our team, and it is great to hear that they made your car-buying experience the best you ever had. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 12, 2020

Started appointment right on time. Efficient with intake info. Didn't ask to do additional work other than items scheduled. Have had continued excellent service experiences over several years with two dif More

by RH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Zeigler Hyundai of Holland responded

We are very happy to read that we have earned your business! Thank you for taking the time to write such a great review about our service. Our customer service is what we value the most, and we are happy to hear that you were satisfied. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 07, 2020

Service department was ready when I arrived and met with friendly personnel. Service done quickly, car was clean and shiney when delivered. Thank you for your service. More

by fred.murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Zeigler Hyundai of Holland responded

What a wonderful review! We are so happy to read that our service department was ready and friendly; and your car was clean for you after your appointment! We value our customers and strive to make sure that everyone leaves completely satisfied! We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. See you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 05, 2020

Staff friendly. However, desk person was not wearing a mask over his nose and when I was paying, a mechanic was standing by the desk without any mask at all More

by LSBOMER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Zeigler Hyundai of Holland responded

Thank you so much for your feedback. We have made it mandatory that our staff wear masks, and masks should be covering their nose and mouth. We’re sorry you experienced otherwise at your last visit. We are working hard every day to enforce these new protocols to keep our facilities healthy and safe for you and our staff. I will be sure to share your comment with our Service Director, Frank Siebart, and Assistant Service Manager, Dave Swart. Once again, thank you for your feedback! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

September 29, 2020

When I have made an appointment I was advised by a very nice CSR that I will receive complimentary vehicle inspection, car wash and coffee in a waiting room. I received none of that. More

by KSTEPNOW13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod McKenzie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Zeigler Hyundai of Holland responded

First of all, thank you very much for taking the time out of your day to write this review! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had this experience at our dealership. In this situation, everyone loses. Secondly, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. I will be sure to share your comments with our Service Director, Frank Siebart and his team. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 28, 2020

I took my 2009 Sonata in for some minor work. I got very prompt and friendly service and was out in less than 30 minutes. Great service! More

by KNSMALLEY
Recommend Dealer
Yes
Employees Worked With
I don't remember who helped me.
Sep 29, 2020 -

Zeigler Hyundai of Holland responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate the opportunity to earn your business. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 23, 2020

Jennifer is wonderful!!! She got us into the right vehicle for us...the lady on the scooter in red, Renesha was amazing too!! You have a great bunch of people working at Elhart..i will definately reco More

by mistywells333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Reneisha Powell
Sep 23, 2020 -

Zeigler Hyundai of Holland responded

Hi mistywells333, thank you for the top marks, and for taking the time to leave this review. Jennifer and Reneisha are valuable members of our team along with many others. I will be sure to share your compliments with them and I’m glad they were able to take care of you! Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 23, 2020

I just bought a car from Elhart Hyundai with the help of Jayden, Junior, and Karen and I love what I have! I am very appreciative of all the work those 3 did with getting me the car that really fits me. I a More

by Whisper B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden Engster
Sep 24, 2020 -

Zeigler Hyundai of Holland responded

HI, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Jayden, Junior and Caryn will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with them. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 22, 2020

Rod is the best! He is friendly, honest, and prompt. Elhart Service always gets the job done right the first time and quickly! Michelle also helps me too. She is just as great as Rod. Keep up the great More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schaap
Sep 23, 2020 -

Zeigler Hyundai of Holland responded

Hi Matt, we are thrilled to hear that you were extremely pleased with your experience at our dealership! Thank you for taking the time to share such stellar feedback about Rod and Michelle. They are valuable members of our team and it is extremely important that our customers are 100% completely satisfied throughout the entire service visit. We appreciate the opportunity to earn your business. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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