Zeigler Subaru of Lafayette - Service Center

It was very good service but the coffee wasn’t where we could get some I was early and they still did me Nice atmosphere could get some I was early and they still did me Nice atmosphere More

prompt service They are always very nice and efficient. They take good care of my car. the lounge is nice I feel confident in their care of my car. They are always very nice and efficient. They take good care of my car. the lounge is nice I feel confident in their care of my car. More

Great service Always great service. This trip was for engine coolant leak. Part had to be ordered. It came in on a Friday and I had my car on Monday. Always great service. This trip was for engine coolant leak. Part had to be ordered. It came in on a Friday and I had my car on Monday. More

Well my experiences with Bob Rohrman Subaru service are not that great. First of all there is no express lane service, you have to schedule an appointment for basic service needs, lof, filters and rotation not that great. First of all there is no express lane service, you have to schedule an appointment for basic service needs, lof, filters and rotations. This is very unsettling, I have been in automotive industry for 15 years, never heard of a dealership or any mom and pop not taking any walk-ins., Also when they did my cabin air filter, they forgot to attach my glove box lid dampner, so it dropped down with a bang when i opened it. I was able to get it attached. just very annoyed. Ive recommended multiple friends and family members to buy subarus, feel bad for them having to get service at rorhmans More

.To recall the coil (something like that) .The employees at the service department are always pleasant. They are helpful and cheerful. Kaitlin is my service adviser. She is very smart and h .The employees at the service department are always pleasant. They are helpful and cheerful. Kaitlin is my service adviser. She is very smart and helpful. I don;t know anything about mechanics or car. She always explains everything clearly to me. She is a treasure to the service department. More

To recall the coil (something like that) The Employees at the service department are very nice. They are friendly and courteous. Kaitlin is my service adviser. She is smart and helpful.. The Employees at the service department are very nice. They are friendly and courteous. Kaitlin is my service adviser. She is smart and helpful.. I don;t know anything about mechanics or car problems. She explains to me clearly. She is a jewel to the company. More

Routine oil change/maintenance check. My appointment was for a routine oil change and scheduled maintenance check. As always, the service was prompt, efficient, and professional. I was i My appointment was for a routine oil change and scheduled maintenance check. As always, the service was prompt, efficient, and professional. I was in and out in less than the allotted time. Very satisfied!! More

Nice service Good service. very efficient, I was doing my oil change and tire rotation, it finishes early than expected. Also, I like they use text to update the Good service. very efficient, I was doing my oil change and tire rotation, it finishes early than expected. Also, I like they use text to update the progress or other needs, very helpful. More

Not a great experience I have gone to the service department and haven't had a good experience. One time they asked me to wait an hour, which was fine. However after 3 hou I have gone to the service department and haven't had a good experience. One time they asked me to wait an hour, which was fine. However after 3 hours they still hadn't worked on my car. When I wanted to get my recalls done. they told me that it would take one hour. Then, they backtracked and said it would take closer to 5. I did my arrangements for this on-line from a link that was sent to me. They said that the on-line portion should have been shut off. Overall... the people are nice. However, It was extremely disorganized and I get told different things from different people. The service area would be the main reason I would NOT buy a Subaru in the future. More

Brought car in for a recall The work was done within the forecast time, but the service department did not review findings with me. I stayed for the free car wash. The work was done within the forecast time, but the service department did not review findings with me. I stayed for the free car wash. More