Zeigler Subaru of Lafayette - Service Center

Appt was quick as told. Was asked if wanted a car wash but when I went to get in my car it was not washed. but when I went to get in my car it was not washed. More

Great job diagnosing problem and finding it under warranty. Could have charged me and I wouldn’t known the wiser . Thanks again Kailtyn was great warranty. Could have charged me and I wouldn’t known the wiser . Thanks again Kailtyn was great More

I left my car Friday evening after hours for oil change service. Saturday Service person told me they failed to gather envelopes. Worthless service department. service. Saturday Service person told me they failed to gather envelopes. Worthless service department. More

We dealt with Austin Overley in the Service Dept. as well as in the sales department. He has been extremely helpful in helping us to understand the computer and operation of our vehicle. The service we rece as in the sales department. He has been extremely helpful in helping us to understand the computer and operation of our vehicle. The service we received today was exceptional and hope Subaru as an exemplary employee. More

Bolt in tire Tori in service was amazing! I had a bolt in my tire (not even a Subaru) and they were more than willing to help me. They had my car for a day and a h Tori in service was amazing! I had a bolt in my tire (not even a Subaru) and they were more than willing to help me. They had my car for a day and a half (initial day of arrival was Wednesday- so a lot sooner than expected) provided me with a loaner car for the time being since my tire had to be ordered and kept me updated on what was happening. I was able to use my Driver Care for the new tire and ended up not owing anything when I left the dealership! Thank you to everyone who made accommodations for me in the time being! More

Been thorough a lot with them Every since I got my engine redone by them I been having problems. But I can say they have been stepping up to show more concern and care. I appreciat Every since I got my engine redone by them I been having problems. But I can say they have been stepping up to show more concern and care. I appreciate it More

Great service Took my car in because the key was getting stuck. They gave me the earliest possible appointment and fixed it without any charge. There was no pressur Took my car in because the key was getting stuck. They gave me the earliest possible appointment and fixed it without any charge. There was no pressure to get any extra work done. More

24,000 Mile Service I think the price is too high for an oil and filter change and tire rotation. They keep charging me for 7.5 or 7.7 quarts of oil and the manual says I think the price is too high for an oil and filter change and tire rotation. They keep charging me for 7.5 or 7.7 quarts of oil and the manual says it holds 6.9 quarts. I changed my own oil on 18 different vehicles over a period of 60 years and never was able to put in the amount the specs said the vehicle held, even with a new oil filter. This leaves me suspect as to their honesty. They rotated the tires and said they inflated both front and rear to 35 pounds. The front is to be 35 and the rear is supposed to be 33. The pressures that showed up on the vehicle system were the reverse of what they were when I took it in, 31 and 32 front and 33 and 34 rear. They were a little low due to the cooler weather. They must have rotated the tires, but did not correct the pressures to 35 front and 33 rear. The sticker on the windshield said they put in 0W-20 and the bill said 5W-30. I had to go back and question that. They put on a corrected sticker. I am losing confidence in their service. Being able to trust a service department is important. More

We have confidence that SUBARU will take care of our car. The employees are friendly. They approach you immediately when you drove in. Kaitlin is a good leader. She is professional, knowledgeable and courteou The employees are friendly. They approach you immediately when you drove in. Kaitlin is a good leader. She is professional, knowledgeable and courteous. I like her very much. More