Zimbrick Buick GMC - Service Center

Poor detailing (full) job, second one in a row I will only service my car there for oil changes from here on out. The first time I got my car fully detailed they forgot to wipe down all my doors a I will only service my car there for oil changes from here on out. The first time I got my car fully detailed they forgot to wipe down all my doors and left cleaner residue, things happen and I gave them the benefit of a doubt. This most recent fully detailed job they did a good job on the interior but ran my car through the regular car wash, not the touch free, and my antenna broke and wasn’t fixed, antenna fell off on highway. I was told by GMC dealer never to run my Acadia through a regular car wash and to always use a touch free because the rollers can damage my antenna. It is disappointing that a GMC dealer neglected their own advice and ran it through a regular wash. More

service work done on buick I like to take my car for service to a buick dealer as they should know more how to diagnose and fix my car as I want it to last as long as I can driv I like to take my car for service to a buick dealer as they should know more how to diagnose and fix my car as I want it to last as long as I can drive. However the price for parts and labor are so high. One can get the parts on line or OReilly etc. for a fraction of the cost. I can understand the labor for trained people to do the work, but why such high price for the parts. People here are friendly and helpful so that is a plus. More

Always great service! We have been going to this service center for a number of years! Always pleasant & helpful! Most times have us in and out within 40 minutes (oil chang We have been going to this service center for a number of years! Always pleasant & helpful! Most times have us in and out within 40 minutes (oil change, inspection, and tire rotation)! More

Warranty repair transmission Great experience Chris called to get me updates on progress all during the week Worked on the situation until they found the problem and corrected Great experience Chris called to get me updates on progress all during the week Worked on the situation until they found the problem and corrected More

Great place! I dropped my car off a day early as I was leaving for a work trip. I called to check and whomever made my initial appointment must not have finalized I dropped my car off a day early as I was leaving for a work trip. I called to check and whomever made my initial appointment must not have finalized the process because I was told I wasn’t on the schedule. They still took care of my problem and had everything done when I got back! More

car problem I had a concern with my new car I bought 2 weeks ago. I called Jeff Schuman and he took care of the problem right away. He was able to accomadate my I had a concern with my new car I bought 2 weeks ago. I called Jeff Schuman and he took care of the problem right away. He was able to accomadate my schedule to get my vehicle in to get checked. He took care of my cars concerns in a timely manner. I am very happy with the experience I had with Jeff. More

Review of Zimbrick GMC Service Had a good experience, especially working with Jeff Fountain. He always takes good care of me and my car. Would recommend Zimbrick service to others Had a good experience, especially working with Jeff Fountain. He always takes good care of me and my car. Would recommend Zimbrick service to others. More

Excellent service from everyone. Great service from the time you make the call to set an appointment. To the time you pick it up. Thank you to everyone there! Great service from the time you make the call to set an appointment. To the time you pick it up. Thank you to everyone there! More

car went into manual mode w/o using shifter Chris serviced the car for this visit. I had an issue with the car going into manual mode just after I bought the vehicle and then again several weeks Chris serviced the car for this visit. I had an issue with the car going into manual mode just after I bought the vehicle and then again several weeks ago. Chris was able to explain what may have happened since there was a bulletin related to this issued by GMC. He showed me what to do the next time the vehicle is accidentally put in manual mode by unknowingly hitting one of the levers on the steering column. He also instructed me to ask about this next time the car is serviced in case GMC has figured out how to disengage the - and = levers. Thanks to all involved. More

Great Service Chris was my service writer and he was very friendly. I Dropped my truck off in the morning and had back that night. I will continue to come to christ Chris was my service writer and he was very friendly. I Dropped my truck off in the morning and had back that night. I will continue to come to christine and Zimbrick. More