Back

Beatrice Ford Lincoln - Service Center

Beatrice, NE

not yet
rated
39 Reviews

39 Reviews of Beatrice Ford Lincoln - Service Center

Sort by
June 02, 2018

buying a new car When making the decision to get a new car, we go straight to Beatrice Ford Lincoln. We’ve been buying and now leasing vehicles from them for years. W More

by Car buyer from Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Derrick Long, Spenser Bruntz, Bobby Bphonsavat
Jun 02, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to share your experience and provide us feedback. We loving hearing from our customers, and we're so glad we were able to take care of you. We look forward to the next time!

May 18, 2018

Disappointed Please do your homework before buying or having service at this dealership! We had a very bad experience. Very disappointed that a dealership would More

by Westling1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Hernandez
May 18, 2018 -

Zoellner Ford of Beatrice responded

I'm VERY sorry that we have failed to meet your requirements from us. While I don't have any specifics from this feedback to know in which way we failed, I want to apologize first and foremost. While it is always our intention to give everyone the best experience possible, we also know that by hiring humans we're never able to do things right 100% of the time. I will be sending a message privately to see what details I may find and see if there is any way to help further. I'm sorry, and I hope to be able to help.

March 18, 2018

GREAT EXPERIENCE Purchased my Ford here and have continued service. Always happy with the service here. Friendly staff. Pick up delivery service is awesome & saves so More

by jvpv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Long, Jeff Green
January 04, 2018

New tires It was below zero and I had a flat tire, unable to air it up. I called Josh and they sent two guys to pick me up and drive me to work right away. Jo More

by TIFFFORT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Long, Jim Beavers, Josh Dorothy
November 10, 2017

Service Great Service and everyone involved was super helpful. Always eager to answer questions that we have about the vehicle. Service was very timely and More

by FLEET0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Holle
October 19, 2017

Issues with damage to vehicle Had some damage done to my vehicle while in for service. Had a rocky start with their insurance company. After talking with Tyler about it things went More

by Nate b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hernandez
Dec 07, 2017 -

Zoellner Ford of Beatrice responded

Hi Nathan, Thank you for your feedback. While we take precautions to ensure the utmost care of all vehicles in our possession, occasionally accidents happen. We sincerely apologize for any inconveniences and appreciate your cooperation in resolving the concerns to your satisfaction. Thank you for your business. Tyler

September 28, 2017

My XM radio didn't work in the used truck I purchased. I brought my truck in they looked at the XM radio. They seen the XM module didn't work they offered to pay half on a new one. I declined. More

by DALEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Green
August 18, 2017

Service Recently had a warranty claim due to Road Hazard. Josh Dorothy was outstanding, he was prompt, efficient, and his Customer Service delivery is at a h More

by 17GT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Beavers, Josh Dorothy
July 17, 2017

Awesome service and sales Beatrice Ford has taken great care of our two Fords and we will definitely work with them for more buys in the future. Thank you for the wonderful exp More

by AngRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Long, Jeff Green
April 13, 2017

Excellent service Service provided was timely, efficient, and professional. As always our experience was good with the service we receive when we visit Beatrice Ford. W More

by JDering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dorothy