Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
39 Reviews of Beatrice Ford Lincoln - Service Center
Sort by
March 02, 2017
Super nice people My contact with everyone at this dealership has been so very good. Only thing was the person who washed Windows inside on my last trip done left them My contact with everyone at this dealership has been so very good. Only thing was the person who washed Windows inside on my last trip done left them pretty streaked but I can deal with that. They are some of the nices customer service folks I have been around. More
by gg56782001
Verified CustomerEmployees Worked With
I don't know their names, Ray Hernandez, Danice Brod
December 15, 2016
Great job by Terry Stopped in with a low tire and needing it fixed ASAP because of having to leave to attend my grandson's Christmas program at Tecumseh in couple hour Stopped in with a low tire and needing it fixed ASAP because of having to leave to attend my grandson's Christmas program at Tecumseh in couple hours. Terry was wonderful in understanding my problem with time and got me out in good time. The program was great by the way! More
by jrobeson
Employees Worked With
Terry Brown
November 08, 2016
Very Satisfied! We have been customers of Beatrice Ford for more years than we can remember. Continue to return, great people to work with and Ford is our #1!! We have been customers of Beatrice Ford for more years than we can remember. Continue to return, great people to work with and Ford is our #1!! More
by dianewittstruck
Employees Worked With
Jeff Green
November 04, 2016
Repairs I had my car repaired and tuned up, the check engine was on. I don't have much time to take my car to get repaired. When I picked up my car, after t I had my car repaired and tuned up, the check engine was on. I don't have much time to take my car to get repaired. When I picked up my car, after two days the check engine light came back on. The cover to the ash tray and cup holder was broken. The next week I told a service man about the problems, but he didn't seem to care. Since then I haven't had time to return to the dealer. Since then I bought a used Dodge pickup, that was a good Experience More
by Bill5875
Employees Worked With
Don't know
July 03, 2016
Excellent service! I have had nothing but excellent customer service and service with all my vehicles! We have been dealing with Ray for years! My last experience was I have had nothing but excellent customer service and service with all my vehicles! We have been dealing with Ray for years! My last experience was the most amazing! I called and told Ray my car had been in a local shop for weeks and they couldn't fix it. I called him at 3:00 and he had a truck to pick it up by 4:30 and he even left me a nice loaner ! He had it fixed in a few days and returned it to me! All I can say it is the best customer service and service you could ever get! They are best Thanks ! More
by Robin Berner
Employees Worked With
Ray Hernandez
March 09, 2016
Ripped Off and upcharged I was just in my Ford Dealership to have an oil change on my truck. During their detailed inspection of my truck I was informed that my serpentine bel I was just in my Ford Dealership to have an oil change on my truck. During their detailed inspection of my truck I was informed that my serpentine belt was frayed and cracked,I told them to replace the belt, and they said it would take 2.5 hrs. I watched their technician replace that belt in 45min and was still charged for 2.10 hrs, their idea of giving me a great deal, I visited with their area supervisor and was basically told that that is how it is. I am not a fool and always ask to see my used parts, I was in charged of two Direct Support Maintenance units while deployed in Kuwait, upon inspection of the replaced belt I see that it didn't meet the criteria for change by Ford specification standards. I was also told that my two Motorcraft batteries were bad after 3 1/2 yrs. They would not warranty them because they were part of their Certified Vehicle Purchase Prgram. I will visit with Ford Regional about these items - I will let you know how this endeavor end via Facebook. You all get a great big thumbs down except for your wash rack individuals. More
by Disappointed With Service
Employees Worked With
Derrick Long
December 08, 2015
Great service Everytime I get my car serviced they always remember me, super polite and very knowledgable. Derrick has been a great help in the service area and ma Everytime I get my car serviced they always remember me, super polite and very knowledgable. Derrick has been a great help in the service area and makes sure I'm always happy. More
by tparde
Employees Worked With
Chris Chace, Derrick Long, Jim Beavers, Jeff Green, Josh Crawford
December 07, 2015
Another great year with my Ford Escape Couldn't be happier with my escape and the service I recieved this year from Beatrice Ford. They never stop improving their service dept and the sales Couldn't be happier with my escape and the service I recieved this year from Beatrice Ford. They never stop improving their service dept and the sales dept is always very courteous when I have questions. More
by kfringer
Employees Worked With
Derrick Long, Jeff Green
December 07, 2015
Service is Amazing! I go in to Beatrice Ford to have service on my Focus. I always go see Derrick. He always takes care of me and my car. I have been going to Ford for 3 I go in to Beatrice Ford to have service on my Focus. I always go see Derrick. He always takes care of me and my car. I have been going to Ford for 3 years. He always make sure my car is safe because I use it to drive 2 hours to go to work. If you go to Beatrice Ford, I would request Derrick by name! More
by OMVAN
Employees Worked With
Derrick Long
October 20, 2015
bad customer service! took forever to fix the problem. when I picked up the vehicle it still wasn't fixed. They said it was to old (10)years and too many miles (150,000). W took forever to fix the problem. when I picked up the vehicle it still wasn't fixed. They said it was to old (10)years and too many miles (150,000). Would not recommend! More
by chiefs
Employees Worked With
Ray Hernandez, Derrick Long
