Acura of Boston

I've had a good experience with this dealership over the years. This latest visit was excellent. Service manager ensured that service was complete ahead of my schedule. Provided additional help with a key F years. This latest visit was excellent. Service manager ensured that service was complete ahead of my schedule. Provided additional help with a key FOB problem without additional high charge. More

Service was performed expeditiously and correctly. Anthony was courteous and extremely helpful. My car was ready on time. Anthony was courteous and extremely helpful. My car was ready on time. More

It was organized and reliable and efficient and pleasant and timely for any service delivery and timely for any service delivery More

Francis takes the time to explain the repairs that are needed for my car. Works to minimize any disruption to my day. He always goes above and beyond expectations to ensure I’m satisfied with the repairs needed for my car. Works to minimize any disruption to my day. He always goes above and beyond expectations to ensure I’m satisfied with the repairs and make sure the car is good. More

Jonathan was terrific and took very good care to deliver the vehicle. Kayla was super efficient dealing with new plates etc. Great team effort. the vehicle. Kayla was super efficient dealing with new plates etc. Great team effort. More

Professional, Attentive and willing to help, knowledgable about the work it was going to be done on my car, gave suggestions about the work it was going to be done on my car, gave suggestions More

Good customer service! Good service and quick! Wilson was very knowledgeable of the service and knew exactly what needed to be done !! Good service and quick! Wilson was very knowledgeable of the service and knew exactly what needed to be done !! More

Miguel and team were well prepared and helped me as efficiently as they could. They even moved my ski rack. efficiently as they could. They even moved my ski rack. More

I recently brought my car in for routine maintenance and had the pleasure of working with Francis. Having dealt with service advisors from several dealerships across different brands, my experiences have ra had the pleasure of working with Francis. Having dealt with service advisors from several dealerships across different brands, my experiences have ranged from disappointing to just okay. However, my interaction with Francis was a refreshing change in the best possible way. He struck the perfect balance between being informative and maintaining an awesome attitude throughout the process. For the first time, I left a dealership feeling genuinely impressed by both the service and the experience. Acura of Boston is lucky to have him on their team and I look forward to the opportunity to work with him again in the future. More