Ourisman Volkswagen of Laurel is an excellent place to purchase a brand new car. The managers and staff members professionalism and caring hearts will put you in any vehicle that you want and affordable for you. I give this dealership 5 stars and thumbs up. Also I was recently there for service and their service is outstanding as well.

Carlos was amazing and will go back to him for all my needs. He communicated every step of the way and went out of his way to arrange a pick up for me. Highly recommend him.

So as always I had a very good experience with the dealership, They kept me informed and fit me right in. I'll be coming back.

They are very prompt. They took my car right away and I didn't have to wait very long to get it back.

I called the scheduling department and was able to get scheduled for the same day. From the moment I walked in through the service department door I was greeted warmly by Adrian Garcia. He took the time to listen to all of my concerns and provided fast excellent service. Thank you Adrian!

I recently had service performed on a brand new Atlas Cross Sport. I bought my car from a different dealer but they were not able to “get me in for 2 weeks!!”. I called Laurel VW, they set me up for the next day. Carlos was the service advisor, he listened as I explained what the issues were, he said they will figure it out and they did! He kept me posted as the technicians worked to diagnose the issues. It was determined a part was needed to be replaced. I waited while the work was completed. The waiting area was clean and comfortable. I will definitely be returning for my scheduled services.