Help your dealership – and employees – stand out from the competition with CertifiedEssentials, our award-winning reputation management toolkit. Through our suite of easy-to-use features like LotShot, Resolution Advantage, and the DealerRater for Dealers mobile app, gaining positive reviews and attracting in-market customers has never been easier.
Help consumers find the right person to work with at your dealership. Showcase your best salespeople and connect them directly with in-market customers ready to buy.
Need help generating new reviews? Earn more reviews, faster with our automated consumer review reminder solution – and never leave another review behind.
Tired of losing car-buying customers on the service side? Ensure former sales customers return to your service drive while attracting and engaging with more local customers.
Tracking and managing dealership performance across the many review sites and social networks can be a challenge. Take ownership of your web-wide reputation and leverage the power of social networks to engage with new customers.
DealerRater visitors are nearly 3 times more likely to purchase a vehicle than the average in-market auto shopper.* Target valuable prospects with these on-site and off-site advertising options:
Reply publicly or privately to reviews and use our Resolution Advantage tool to turn a negative review into a satisfied customer.
Syndicate positive reviews to your website and social platforms to broaden brand reach and use LotShot to engage with your customers while generating more reviews.
Highlight your staff with detailed employee profiles to create a more personal connection with your customers.
Reward top reviewed employees with premium visibility on directory and inventory pages on DealerRater.
Real-time customer connections via in-app texting and click-to-call powered by the same technology as Uber and OpenTable.
Simultaneous copy of all customer connection info sent to your CRM to ensure proper tracking.
Reminder emails are automatically generated, so you can just focus on providing a great customer experience.
Tailor your messaging, add your dealership logo, and offer a choice of sites for your customers to post on.
Your reviewers will receive priority activation and a 'Verified Customer' seal alongside their content.
Highlight your service center profile to engage visitors with service lane photos, special offers, and easy appointment scheduling.
Enhance customer outreach with automated service reminders, recall alerts, and special offers.
Boost service reviews with RO stickers and service reminder window clings. Auto-publish great service reviews to your website and social pages.
Track all of your dealership’s social and review site performance in one dashboard.
Promote your dealership’s best reviews from multiple sites with our enhanced testimonial feed.
Take control of all your social media and publishing activities to uncover new prospects and grow your brand’s reputation.
Premium on-site banner placement on the Dealer Directory pages for brand and market area.
Lock up exclusive advertising space on the profile pages of competing dealers in your market area.
Target in-market shoppers with your ads as they browse the web after visiting DealerRater.
On-site Banner and Conquest Ad placements are subject to availability.
*Oracle Data Cloud study, 2016
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