Jose and the team were great to deal with. We appreciated the non-pressure environment.

My name is Loan Luong , I want to express my sincere appreciation for the outstanding service I received from Sean and his team during my recent visit to Mission Viejo INFINITI 04/19/2024 Thank you to Sean and the entire team for making my visit memorable . And I thought I would introduce my family to you as soon . Thanks so much Sean .

Your response is worse than your action. How can you sell a vehicle that's unsafe without disclosing the issues????? and now you are saying you will partially fix the issue at my cost!!!!! it cost $1400 to ship the car back to you, so now you expect me to pay for your mistakes. What about the brakes The light is on as well, are saying you didn't see that either??? Not to mention, I never received the executed sale contact, No temporary tags No Title after 2 months THIS DEALERSHIP IS SCAMMER Very disappointing experience I purchased a car two weeks ago arrived missing parts were promised to be delivered Not to mention, paperwork had been a mess. I paid for the car more than It’s retail value. As soon as the car arrived, I inspected it, and I found a whole list of non-functioning icons on being displayed and safety issues with the vehicle 1- airbag Disabled icon, doesn’t not function 2- Breaks needing Replaced icon 3- The horn doesn’t work 4- seat belt buzzer doesn’t work 5- Cruise control doesn’t function 6- Windshield with chips should’ve been replaced… More … Back windows don’t go up Soft top of track, bad ding in the side Not to mention, cosmetic issues were hidden. I’ve been calling every day, and their staff seems to be very busy, but so far no one Responded back.

Great employees and Steve was great! They helped us to make sure everything was all done correctly and efficiently. Worked with our hectic schedule too to get the deal done!

My name is Jennifer Xu, I want to express my sincere appreciation for the outstanding service I received from Sean Berry and his team during my recent visit to Mission Viejo Infiniti on Saturday, December 2nd. Sean's enthusiasm and positive attitude made the entire experience truly enjoyable. I am highly satisfied with the exceptional service provided by Sean Berry. This positive experience has reinforced my confidence in the dealership, and I would not hesitate to recommend their services based on this outstanding customer service. Thank you to Sean Berry and the entire team for making my visit memorable and stress-free.

The entire Infinity of MV staff was exceptional. I highly recommend this Dealership to anyone in the market for a new or used vehicle. Stephen Whiteside was our sales person. Steve is a polished professional yhe delivered on his promises. He exceeded all our expectations and we will be happy to give him 10 stars for his superior customer service. Thank you, Steve!!