Pohanka Hyundai of Fredericksburg

10667 Patriot Hwy

Fredericksburg, VA 22408

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What Others Say

Hyundai Service Only. Recently I had Mohave my oil changed and I went to Pohanka. When I bought my car there I was very and still love the car. So I took the car I love to the service department for an oil change and a thorough checkup. The job was quickly completed for me, I had very little wait time. For an older person that is a very nice to have in the department. I will continue to take my car to Pohanka Service Department. KPM

This dealership is a complete ripoff. They add in a $4000 charge for “protection” which is literally what the Hyundai app does for free. Their customer service is awful

I was ripped off, overprice charge. Poor customer service. Can’t think of ever going back there again . I advise anyone with a Hyundai service need go anywhere else but not here.

Very unprofessional and their cars are all repaired and overpriced. Had a horrible experience with Steven the sales guy and the owners son who was just leaning against the counter with his team with no customers because of their customer service.

I visited Service Dept on April 1, 2022 to have my yearly inspection While some may think this is no big deal when you are 81 it is a big deal. They serviced my car immediately so I would not have to wait for the shuttle serice to get bck in The technicians always treat me with such warm respect. Thanks again for your splended service!!

Service department only, I cannot speak of the sales department. I have taken two vehicles for oil changes here. I was there at 6 when they opened both times. 1st took three and a half hours. Second took 4 hours. So be prepared to wait a good while. My real issue is that they are not very knowledgeable about the vehicles that hyundai sells. I took my car in for an oil change and an issue with the interior ambient lighting of my car. I was told I would need an appointment for the ambient lighting issue. Their next appointment was a month away. I took that appointment. It was for 7am even though I'm pretty sure the techs don't actually get started until 8. At 8:37 the tech comes back with my car and tells me my car doesn't come with ambient lighting. I know it does, it used to work and it happens to be a standard feature for that car. I tried to show him a hyundai forum where other people have had the same issue. He didn't care. He took the car back again and said he did a reset and that again that didn't come on my car. The service writer also stated that my car doesn't have this feature. So I must just be crazy because it worked before! So I left there, went to another hyundai dealership and without an appointment, they fixed the problem within 20 minutes and had me on my way. I think that the techs and the service writers should take a few minutes with their customers, maybe spend a little more than just a minute or two researching the issue with their car instead of saying that their car didn't come with that. Completely ridiculous and unprofessional.