I am on my 3rd car from this dealer and my experience with them has been great. I worked with Kim on my 1st and this last time I worked with Leon. He did a great job and got me what I wanted. I also found a friend and Subaru fan Matt works there too. Moving forward these 2 are the guys to buy from.

I have an amazing experience test driving a WRX with Baylor of Puyallup Subaru. His customer service is above and beyond. Subaru of Puyallup dealership are nice and clean. I'm a Toyota guy for the last 50 years and i have never experience these kind of services especially Doxon Toyota. My first Subaru and WRX is an awesome machine and enjoyed driving it everyday...

I spent a few weeks shopping and trying to decide which one to buy, Toyota Prius or Subaru? Carlos from Subaru of Puyallup sold me on the 2024 Crosstrek. Even on his scheduled day off. Amazing sales team! Stress free, fast and thorough.

I am once again disappointed with the maintenance service at Subaru of Puyallup. Each visit entails an extended wait for check-in, despite having an appointment and arriving early. Furthermore, I've experienced overcharging due to technician/mechanic mishaps. Despite numerous attempts, I have been unable to reach the customer service manager, Samantha. Whether she is unavailable or has left for the day, my calls and voicemails at different times have gone unanswered. I am still waiting for her to return my call after missing her the first time. Regrettably, I have decided not to continue my business with this Subaru location, as it has proven to be the most disappointing and unsatisfactory experience among all the Subaru service centers I have visited.

Every once in a while something happens that is so unique or out of character that one is compelled to share the experience. After only 11 years and 238,000 miles on my current Outback, I decided it was time for a new car. After shopping around and having the stereotypical car buying experience at other dealerships, I bought my new 2024 Outback through Alivia Reynolds at Puyallup Subaru and it was an incredibly enjoyable experience. Alivia is professional, knowledgeable, personable, patient and just plain nice! She has impeccable integrity and she should definitely be teaching other salespeople how this process should work. My only hope is that I live long enough to need to buy another new car from Alivia! Bill C.

Was looking for a specific used gen 2 Mini and they had it. Carlos was very helpful and a pleasure to work with; purchased the car with him the very next day. The team was very accommodating; they all did their jobs without being pushy or challenging my intentions. A great experience overall for those that cringe at the car buying process.