Completely satisfied with the way I was treated by Shaun and the rest of the staff.

Kayla is the best with getting everything set up for your appointment, keeping you informed during your time there and always is pleasant to deal with

Customer service reps are knowledgeable and helpful. Service is completed when promised and a loaner is usually available for repairs requiring longer duration.

Tim, the salesman, was great. The AutoFair website was showing a larger discount than we were initially offered but Tim was able to get us the advertised discount. If everyone there had been as conscientious and helpful as Tim I would have given them 5 stars. However, the finance manager slipped two service contracts into the deal without telling us, adding $5,000 to the price. Before leaving we saw what he had done and went back and insisted he take them out, which he did while offering lame excuses for why he put them in. Overall, we were satisfied with the experience but beware and carefully check the agreement before signing anything!

Waited over 2 hours for a SCHEDULED oil change. Offered me a “coupon” for making me wait. Gee, thanks, $5.00 !!!!

Lita was absolutely fabulous. Explained everything in detail and was proactive with recommended future service with quote.