Every person is so kind and try’s to get you in the car you want.

Purchased 2023 tacoma trd off road did not come with any floor mats at all. They didn't respond to emails. Low balledmy trade in

I bought a 2019 vehicle from here back towards the end of May of 2023. I went to get a new car since I travel to report to the national guard. And they recommended this vehicle was going to be a good choice. I did the test drive but nothing seemed wrong. The drive to my house is about a hour and when I got home with the new vehicle I noticed the car smelled really bad like oil and was smoking. I let them know as soon as possible and we had the vehicle back at the dealership within the first week of buying it.They said it was an oil leak and they would fix it. We took the vehicle back to the dealership once again about a week later since they had the part to fix the oil leak and that’s when they were supposed to fix the problem. The car kept smelling really bad and smoking even after they had “fixed it”. They said the smell would leave about 2-3 days later that it was just residue of the oil that had leaked a week or two had passed and everything was the same. Then one day on my way to work the car started to accelerate on itself while it was on Park. And if the car was on drive it would drive all alone without having to press on the gas paddle. I immediately told them about the problem and took it once again to the dealership. I had to drive the car up there like that because or else I wouldn’t be able to get a loaner for work if I had taken it by a tow truck no idea why. They couldn’t find what was wrong and they drive it and said it didn’t do anything when it was over there. I drove the vehicle back home and it started doing the same thing the next day. I called them and they asked my if the check engine was on and I said it was so I took it again and that day maintenance wasn’t there ti check it until it was Monday. Once again apparently the check engine had turned off and the vehicle “didn’t do anything wrong” so I had to drive the vehicle back down. Then I decided to record the vehicle accelerating on itself and even sent it ti them and they still didn’t know what it was. I had the car for about 2 months around that time and from those 2 months it’s was most of the time I had bought it so about a month in the dealership and they couldn’t find what was wrong. A uncle of mine used on of his own computers to check the code for the check engine and we sent it to them ti see if now they new what was wrong with the vehicle. There they told us it was the purge valve that was broken and we had to wait for the part to come in. Then they told us that the oil leaking, the smell, and the smoking was most likely from the broken purge valve and that the smell would go away in like two days once it was fixed. The vehicle got the purge valve replaced and we expected that finally the car was okay to drive and that nothing was wrong but nope that was not the oil leak. They never gave us any proof that they had fixed the oil leak or what part was even leaking from the first time “they worked on it”. We contacted them again about how everything stayed the same except the part that the vehicle was not accelerating on itself because that was actually fixed. They said they can’t do anything about the oil.leak and smell that, that was something to take to a Mazda dealer ship which is the the type of car I had bought. We took the car to the Mazda dealership and that’s when they told us that the motor had a crack that was causing the oil leak, the bad smell, and the smoke all along. We contacted Toyotas dealership about it and they don’t want to do anything about it even though we bought the car like that from them when they told us the car was in excellent condition and that was obviously a lie. Respectfully, I don’t think a car that messed up is excellent condition. I haven’t been able to drive to work and have had to relay in other people for the last 5 months because of their excellent condition car. All they told me was to call the extended warranty to see if it covers the cost of the repairs which is over $7,000 and nothing will cover

Brought car in for oil change. Must have fooled with tires as front drivers side was almost flat when arriving home 10 miles away. We run 40 psi in tires. Mechanic for want of a better word must have let some air out to get to 35 psi. Unfortunately he either bent the valve core or loosened it as I could not add air. I had to remove said core and replace it with a new one. Then add air to all tires so all were at the same pressure. In the future stay away from my wheels/tires. I don't need you maximizing my inconvenience

Everyone was kind, helpful, and resposnive. They took care of every question/concern/request. Couldn't be happier with my used car purchase experience. HIGHLY recommend!

The dealers at Toyota of Mankato were helpful and made the (often stressful) process of buying a car as clear and understandable as possible.