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Bill Dodge Kia

Westbrook, ME

4.7
139 Reviews

3 Saunders Way

Westbrook, ME

04092

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139 Reviews of Bill Dodge Kia

July 18, 2026

The group was polite, efficient and very friendly and lively. I appreciated their warm energy More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know who I worked with
Jul 20, 2026 -

Bill Dodge Kia responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear our team's friendly, efficient, and welcoming energy made such a positive impression. We truly appreciate your kind words and look forward to seeing you again at Bill Dodge Kia!

July 16, 2026

Thanks for all your great service. Everyone helpful and friendly We love are Kia. Thanks to B ill Dodge.. More

by the3ms2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kelley, Patrick Demers, Chris Heydt, Alex Pinto, Jennifer Bouchard, Corin Cyr
Jul 16, 2026 -

Bill Dodge Kia responded

Thank you so much for the kind words! We’re thrilled to hear you’re loving your Kia and that our team made your experience a great one. We truly appreciate your support and look forward to seeing you again down the road!

Jul 16, 2026 -

the3ms2 responded

Service writers make my day. They explain everything and make it easy.

June 07, 2026

They always do a great job. Easy to get an appointment & they clean the car as well. Very happy with the dealership, More

by Pmsmith51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pinto
Jun 08, 2026 -

Bill Dodge Kia responded

We’re so glad you had a great experience with our team. Thank you for choosing us! See you next time :)

May 15, 2026

I have been using KIA Dodge for my KIA Sportage servicing for few years now. Generally I am happy with their vehicle service and recommendations. However this last time 5/12/2026 I had the oil changed, More

by Act4int
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corin Cyr
May 18, 2026 -

Bill Dodge Kia responded

Thank you for sharing your concerns. We understand why you had questions about the recommendations and diagnostic results, and we appreciate the opportunity to clarify. The spark plug recommendation was simply based on Kia’s scheduled maintenance interval for turbo models and intended as a reminder for upcoming service needs. The transmission fluid condition can only be checked by opening the drain plug and removing fluid, which we would never do without customer approval. Regarding the codes mentioned, there was no active check engine light during diagnosis and the codes had already cleared themselves, which typically indicates the issue resolved on its own. Without an active fault present, it’s very difficult to accurately diagnose or recommend a repair. We’re confident our technician followed Kia’s proper diagnostic procedures and always had your vehicle’s best interest in mind. If you'd like a copy of the owner's manual recommendations please contact us so we can provide that for you. We do appreciate your business and thank you for sharing your concerns.

April 22, 2026

The service was the very best. Jen kept me aware of what the mechanics were doing several times. More

by Lauriebernieroutside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bouchard
Apr 23, 2026 -

Bill Dodge Kia responded

Thank you for the fantastic review! We appreciate your recommendation and look forward to seeing you again!🚗✨

March 25, 2026

Friendly efficient service ❤️ LOVE MY KIA always recommend Bill Dodge to all who will listen! More

by pattyrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bouchard
Mar 25, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

March 25, 2026

Good service and quality service advisor with bad news about tires to be replaced per inspection. More

by joklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corin Cyr
Mar 25, 2026 -

Bill Dodge Kia responded

Thank you for sharing your feedback and the 4 star review, we appreciate your kind words! It's never fun to have to replace your tires but it is an important part of protecting your safety! When you purchase 4 tires with us you get free tire rotations for the life of the tires so we hope that added benefit makes a difference :)

March 24, 2026

Both the service and parts departments at Bill Dodge Kia in Westbrook were very helpful in getting my vehicle in for repair on short notice after one of my tires was damaged and leaking air. Pricing was als More

by Winncl16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Mackenzie, Jennifer Bouchard
Mar 24, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

March 24, 2026

Thank you for fitting in the recall repair in such short time. I appreciated it. More

by Pumpkinmuffin86
Recommend Dealer
Yes
Employees Worked With
Corin Cyr
Mar 24, 2026 -

Bill Dodge Kia responded

Thank you for the fantastic review! We appreciate your recommendation and look forward to seeing you again!🚗✨

March 22, 2026

The bill dodge crew are always awesome! I live an hour and a half away from the dealership and wait with my car for service. I have only done basic maintenance so far but it seems like the More

by samkielian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Demers, Nate Curtis, Alex Pinto, Jennifer Bouchard, Corin Cyr
Mar 23, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

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