Carmax
Las Vegas, NV
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52 Reviews of Carmax
Nice people, they helped us get the car. Our only issue is after few days we found out the car has a gas leak. They took it back and will repair but we will be stuck with the temporary car t Our only issue is after few days we found out the car has a gas leak. They took it back and will repair but we will be stuck with the temporary car they provided for a while. More
They were difficult to work with. My trade in value was completely undervalued. I added a manufacturer oem remote start and they didnt consider increasing the value when I was out of My trade in value was completely undervalued. I added a manufacturer oem remote start and they didnt consider increasing the value when I was out of pocket 600$ for it. Then when I asked if I could take it off they asked how long it would take me I said 15 minutes and they said " thats too long we dont have time". So now im out 600 value or even half that should have been considered. And I have negative equity. The new car i got from them only had 1 key phob and they refused to get a second one for me which was ridiculous I gave them 3 xxxxxxfrom my trade in and they didnt even consider finding a way to make any of this right. More
I loved the experience and how the sales associate really was invested in what we wanted. He dug in deep and got the exact car we wanted to purchase. was invested in what we wanted. He dug in deep and got the exact car we wanted to purchase. More
I sold my 2026 Genesis GV70 for a good price. I was impressed with the professional way they deal with customers. I was so impressed that I bought my GMC truck from them. Jose was incredible get I was impressed with the professional way they deal with customers. I was so impressed that I bought my GMC truck from them. Jose was incredible getting me in and out. Thanks More
Professional, easy and fast. The dealership was clean. I got a brake fluid message from the vehicle. Took it back. Fixed in 15 minutes. So far, all good. We’ll see when I have to The dealership was clean. I got a brake fluid message from the vehicle. Took it back. Fixed in 15 minutes. So far, all good. We’ll see when I have to take it in for service. More
Good experience; the purchase process was easy, and Jose Figueroa (whos was our sales associate) was very helpfull. However, the same cannot be said for the Service department, they never answer their phone Figueroa (whos was our sales associate) was very helpfull. However, the same cannot be said for the Service department, they never answer their phones, and i am still waiting for some parts that were missing from my truck, yet they won´t give me a delivery date. It makes me feel like they are only interested in making a sale and not in provinding support for anything else..it is frustrating. More

