CarMax
Modesto, CA
52 Reviews of CarMax
The process was painless and "haggle" free. From the initial request to have the car delivered to a local dealer to test drive, to the representative that coordinated the sale, to the service d From the initial request to have the car delivered to a local dealer to test drive, to the representative that coordinated the sale, to the service department who performed service work within the first 30 days of my purchase. It was my first time going through CarMax for a purchase and it was an overall it was a pleasant experience. More
We worked with sales person Fadoua she was great. Always answered our questions, returned our calls in a timely manner and I difentiley would by another car from her and Carmax. Always answered our questions, returned our calls in a timely manner and I difentiley would by another car from her and Carmax. More
Every time I buy a car from here (this is #4), I keep thinking that my other experiences were just amazing flukes and this time is going to be awful. But somehow, every experience is better than the last thinking that my other experiences were just amazing flukes and this time is going to be awful. But somehow, every experience is better than the last! Reggie was our salesman and he was top notch. It was a smooth and incredibly enjoyable experience. We got something even better than I went in looking for, the process was smooth, painless, and even enjoyable! Thanks! More
Carmax is always our go to spot for buying a new car, all Carmax dealerships are great but Modesto is our favorite. They have the kindest representatives. Carmax dealerships are great but Modesto is our favorite. They have the kindest representatives. More
The first experience we had was lackluster, as we were told by one Luis that he was going to get us an appointment at 3pm the next day and reserve the vehicle. However, when we came in the next day, he ha told by one Luis that he was going to get us an appointment at 3pm the next day and reserve the vehicle. However, when we came in the next day, he had not done this and the vehicle was actually test-driven by another customer before we came. Thankfully, we met one Dane at the front desk and he was a great help from the jump. He got us on the schedule and test-driving the car pretty quickly, while being apologetic about the mix-up. We ended up buying the car as Carmax gave us a great rate and warranty. Overall, a good experience other than this minor issue with Luis. More

