CarMax
Santa Fe, NM
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38 Reviews of CarMax
Anthony was my primary contact person for all issues regarding my purchase of a 2018 Audi Q5. He was very professional and informative. I don;t think my experience could have gone much better. regarding my purchase of a 2018 Audi Q5. He was very professional and informative. I don;t think my experience could have gone much better. More
I hoped that dealing with a national brand used car dealer would be different than dealing with the skeezy small used car lots. Alas, it is not so. Carmax is just another skeezy dealer. They sold me a dealer would be different than dealing with the skeezy small used car lots. Alas, it is not so. Carmax is just another skeezy dealer. They sold me a truck with a generic key that will not operate some features. I called and asked them if they could remedy the situation and they said no. Then my mechanic found a sheared off front axle bolt that was obviously not repaired. All in all not really better than any cut rate used car lot. Disappointed! More
Overall great experience. The ability to search cars, get notifications, setup the transport and purchase was very easy! The staff were incredibly knowledgeable and friendly The ability to search cars, get notifications, setup the transport and purchase was very easy! The staff were incredibly knowledgeable and friendly, very prepared with the paperwork, etc. More

