CarMax

CarMax made it easy to have the vehicle we were interested in transferred to a dealership near us. While I found the dealership itself rather spartan, stripped-down and not particularly luxurious, interested in transferred to a dealership near us. While I found the dealership itself rather spartan, stripped-down and not particularly luxurious, the staff were helpful. Our salesman was particularly interested in making sure we were satisfied. More

All personnel were nice and polite to deal with. I would strongly recommend this dealership to anyone else. I would strongly recommend this dealership to anyone else. More

Searched the CarMax website for a few weeks to find the car matching the year, make, model, color and features our family wanted. It was in Arizona however. Had it transferred to CarMax Torrance for a nomi car matching the year, make, model, color and features our family wanted. It was in Arizona however. Had it transferred to CarMax Torrance for a nominal fee and a representative had walked us through the process for purchase and kept us up-to-date as to when the vehicle would reach their location. When the car arrived, it was inspected over a few days then prepared for pick up at a certain time. There was a slight issue with the paperwork where another representative had made a typo which caused a delay in pick-up. Had to wait for a few hours for the documentation to be redone. But when all the forms had been completed and approved, we were able to drive off. Despite the hiccup during the first attempt to accept the car, the professionalism shown by the staff was exemplary. Would definitely recommend others to do business at this location. More

Fantastic experience. Carmax is always incredibly fair with their buy offers and the sales reps have great personalities. I got a great deal selling my Porche Macan and bu Carmax is always incredibly fair with their buy offers and the sales reps have great personalities. I got a great deal selling my Porche Macan and buying a Lexus. The very best part of Carmax also is they handle everything you need with the DMV I had even lost my title but they found it in just minutes so I could complete my sale fast. More

A nice place to shop for a car. The staff was friendly and took the time to explain everything to me. I enjoyed the experience. The staff was friendly and took the time to explain everything to me. I enjoyed the experience. More

My rep Fernando and his whole team did a great job! I had a complex issue that they were able to figure out quickly thanks to the tech Armando. They communicated well and stayed within their given time I had a complex issue that they were able to figure out quickly thanks to the tech Armando. They communicated well and stayed within their given timeframe. The service manager Andrew went above and beyond to make sure I was taken care of …very satisfied!! More

I vehicle I purchased a few months prior was unfortunately totaled. Purchased a second vehicle and it had issues. 1 month in I returned it because we only drove it a few days and discovered prob unfortunately totaled. Purchased a second vehicle and it had issues. 1 month in I returned it because we only drove it a few days and discovered problems. Asked them to cancel contract and let me choose another. They were very accommodating and I purchased another and I was treated fairly and service department laughed with me that number 3 would be the charm and so far so good. Fernando was awesome in helping me as well as the other service personnel. They earned a 5 star rating from me More

The staff here was very knowledgeable and very professional. My car purchase was seamless. I would recommend buying a car here. Ask for Greg! professional. My car purchase was seamless. I would recommend buying a car here. Ask for Greg! More

Torrance CARMAX was easy to work with. They stayed in touch at every point in our car shipment and inspection. We were in on test drive day, and out after a few hours with a paid for car. They stayed in touch at every point in our car shipment and inspection. We were in on test drive day, and out after a few hours with a paid for car. 100% recommend CARMAX. More