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Castle Volkswagen Downers Grove
Downers Grove, IL
226 Reviews
Welcome to Castle Volkswagen Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience.
At Castle Volkswagen Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 30, 2025
Completed all requested services on time and provided
complimentary Lyft rides both to and from dealership
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by yasbick
Employees Worked With
May 05, 2025
The team at Castle VW provided excellent service again
for my Golf. The service was quick and painless through the whole process.
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by JLaMantia
February 01, 2025
Very poor costumer service.
Not recommeded to go there. Not professional attitud or prompt to help.
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by slopezmontepeque
Employees Worked With
Dealership Inventory (189 Vehicles)
2015 Mercedes-Benz M-Class
used
Palladium Silver Metallic exterior
Automatic
All-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Home Delivery
- Shuttle Service
- Television
