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Fertitta Chevrolet
Houston, TX
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,010 Reviews of Fertitta Chevrolet
September 25, 2025
Ignorance and Pathetic describes this Dealership. Buying out of state is very difficult and I found a car I wanted to buy after a couple weeks of back and forth the communication at this place is Pa Buying out of state is very difficult and I found a car I wanted to buy after a couple weeks of back and forth the communication at this place is Pathetic at best. You have to your homework when you buy out of state and I found a Ford Focus I wanted to buy and you must get a Ford ESP Warranty to cover yourself , the Ford dealer by them wasnt sending the document that told me the car is eligible for it I made many calls that they Ignored.but this was the last thing before I paid for the car and get it shipped. Brandon the salesman sent a text Sept 19th saying we will just redo the paperwork and yesterday they pulled the deal after all the effort and not one person at this Dealer would call the Autonation and tell them to send that document about the Ford ESP Warranty and told me to go elsewhere as its easier to sell it locally and blow off the guy out of state. No call to discuss was made! Im a veteran and expect to be treated with respect and dignity. So ALL VETERANS listen this Dealer will not take care of you do yourself a favor and go elsewhere! Dont walk run the other way. Lenny Gordon the General Manager refused to return my calls and emails as well. Totally unacceptable. Most importantly the Internet price on this car was $11,600.00 on 4 internet sites and I called the Dealer and they would not honor that and said it was another thousand dollars $12,500.00 and while it was on hold they advertised it for another thousand dollars at $13,500.00. Iv bought many cars out of state and Im the best at it and Iv never seen behavior like this. Its mismanagement and Greed plain and simple. This is what happens when a Billionaire buys a Auto Dealership and is an Absent Owner he has no idea just how bad this place is managed on a daily basis. * NOTE: read the response from my review on the dealership site the dealer saying " From the Owner" yea right, the response so typical avoiding the facts and not taking responsibility or addressing the price changes or their lack of making the deal happen as its easier to just off the customer out of state. The owner Tillman Fertitta a BIllionaire is not a hands on owner like most Car Dealership owners are. He is a absent owner which explains the behavior. Lying just comes natural for this staff at this so called Dealership. Your reponse is Ignorant and Dishonest. I will keep this Review updated as needed, stay tuned...... More
by carguy
Employees Worked With
Brandon Sandoval, Kevin Martinez, Lenny Gordon( General Manager, Amy Bowlin, Chance Merritt, Lenny Gordon, Kevin Martinez
September 24, 2025
Very satisfied with my oil change and professional , knowledgeable and kindly service from Mark.I purchased my 2017 vehicle there and have returned every time knowledgeable and kindly service from Mark.I purchased my 2017 vehicle there and have returned every time More
by Deblmoreland
Employees Worked With
Mark
August 07, 2025
Save your money and more importantly your time, just go to Fertitta. No ridiculous add ons (only tint, door and ring guard for $399 - versus other dealerships charging $1200 to over $4000 in mandatory add to Fertitta. No ridiculous add ons (only tint, door and ring guard for $399 - versus other dealerships charging $1200 to over $4000 in mandatory add ons). Zero high pressure sales tactics and amazing culture to make customers feel comfortable, not just a number. Financing was smooth and comfortable versus other dealerships with high pressure additional add ons. Happy to business with them and will recommend to anyone looking for a Chevy. More
by KEL123
Employees Worked With
Charlton Cotton, Jonathan Whitaker, Kyle Scheck, Andrew Reyes
July 01, 2025
The expediate handling and service of my vehicle was greatly appreciated. Communication regarding issues and findings, the serviceman contacting and dealing with warranty, to the timely readiness of my greatly appreciated. Communication regarding issues and findings, the serviceman contacting and dealing with warranty, to the timely readiness of my vehicle = GREAT SERVICE! Definitely a change in service for the better! More
by ATZARATE
Employees Worked With
Bernard Cardenas
June 19, 2025
The dealership and Andrew were welcoming and professional from the onset. Discussing vehicle options and determining the best vehicle was made straightforward and clear with their expertise and experience. T from the onset. Discussing vehicle options and determining the best vehicle was made straightforward and clear with their expertise and experience. Test drive went splendidly and the dealer offered a fair value for my trade-in. Got the car buying process completed in an afternoon and couldn't be happier to have chosen to go with the team at Fertitta Chevrolet! More
by Cody F
Employees Worked With
Amy Bowlin, Andrew Reyes
