Flow Mazda of Charlottesville

As a young woman with very little car knowledge (and little trust for car-related people), I cannot recommend Flow Mazda highly enough. My Prius went caput on me about 48 hours before a long road trip t little trust for car-related people), I cannot recommend Flow Mazda highly enough. My Prius went caput on me about 48 hours before a long road trip that absolutely required a car. The car search was going terribly until we found Hector at Flow Mazda. Not only did he listen to my requirements for my new vehicle, but he worked tirelessly on his day off to help me find the perfect car and go through the purchasing process. He truly went above and beyond. I was not in the market for a brand new car off the lot, and I was worried that going into the dealership I would feel less important that those who were making those larger purchases. Every single employee who walked past greeted me warmly, and shared my excitement about my new 2014 Subaru Outback somebody had previously traded in. I’ve never purchased a car and he made the entire process a dream. He was insanely patient and kind and not once did I feel like I was in over my head. He took time to explain every little thing to me. I walked out of the dealership with keys to my new car and got straight on the road- packing it up in the parking lot. Hector made sure to check in with me after my important weekend trip and make sure I am feeling confident in my new vehicle. Cannot recommend this place enough. I love my new (to me) car!!!!! More

Hector was my salesperson and he was great! Mark was finance and he was great! Mark was finance and he was great! More

Hector was my salesperson, and he was absolutely phenomenal. I truly could not have asked for a better experience from start to finish. He was knowledgeable, professional, and genuinely focused on m phenomenal. I truly could not have asked for a better experience from start to finish. He was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs—not just making a sale. Hector took the time to answer all of my questions, walked me through every step of the process, and made everything feel easy and stress-free. His communication was excellent, and I always felt like I was in good hands. If you’re looking for someone who is honest, attentive, and goes above and beyond for their customers, I highly recommend asking for Hector. A five-star experience all around! More

I'm pleased to say that Hector, my salesperson, and Mark, my finance person, from the Charlottesville location were great! my finance person, from the Charlottesville location were great! More

Hector made the process of investigating and purchasing a new vehicle easier than any of my previous experiences. He was exceptionally professional, and went above and beyond to help me with my purchase. I w new vehicle easier than any of my previous experiences. He was exceptionally professional, and went above and beyond to help me with my purchase. I would recommend Hector to any of my friends or family. More

Hector made this a truly exceptional car buying experience at Flow Mazda. I was able to share what I was looking for, ask questions, and feel comfortable making the purchase that was right for me. experience at Flow Mazda. I was able to share what I was looking for, ask questions, and feel comfortable making the purchase that was right for me. More

My 2025 Mazda CX-5 purchase from Flow Mazda Chsrlottesville was a great experience. Salesperson Hector J. is the best as he knows cars and was a great communicator about the whole process. Th Chsrlottesville was a great experience. Salesperson Hector J. is the best as he knows cars and was a great communicator about the whole process. This is my second CX-5 so thanks to sales, finance and service for a totally professional and fair new car purchase experience. More

The dealership was so helpful. Howard was comforting, and a good-listener after we decided to buy the car. The true ¨star¨ in the process was our salesperson, Jenny. Jenny was p Howard was comforting, and a good-listener after we decided to buy the car. The true ¨star¨ in the process was our salesperson, Jenny. Jenny was patient and kind. She had fantastic follow-through skills...always did everything she promised, and went above and beyond to deliver what she promised. I had gone to this dealership 5 or 6 years ago and vowed to NEVER go back because of how I was spoken to as a woman. Jenny completely changed my mind about this dealership. My husband and I would definitely recommend this dealership to friends and family...and especially Jenny as a salesperson. More